Article Per Year (5 Year)
p-Index From 2020 - 2025
0.778
P-Index
This Author published in this journals
All Journal Jurnal Ilmiah Pariwisata dan Bisnis Journal of Business on Hospitality and Tourism
Kurniawan, Kadek Indra
Unknown Affiliation
Economics, Econometrics & Finance Social Sciences

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
The effect of service quality on consumer satisfaction at fast food restaurants in denpasar Astina, I Nyoman Gede; Wirawan, Putu Eka; Ying, Lim Hui; Sadipun, Wilhelmus Venrico; Jnanasara, IGN Aryavikan; Astuti, Putu Cindy Ayudia; Kurniawan, Kadek Indra
Journal of Business on Hospitality and Tourism Vol 8, No 1 (2022): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v8i1.372

Abstract

The culinary industry is a small part of the tourism sector in Indonesia, which still exists during the Covid-19 pandemic. This study aims to analyze the existence of fast food restaurants in Bali, with the focus of the study on the effect of service quality on customer satisfaction. The type of research used in this study is associative research and the variables analyzed in this study are physical evidence, reliability, responsiveness, assurance, empathy and customer satisfaction. This research was conducted at Mie Gacoan Gatot Subroto Restaurant, Central Bali, using a sample population of the restaurant's consumers. The sampling technique used purposive sampling, which amounted to 100 respondents. Based on the results of the F-test, it can be concluded that the dependent variable in the form of consumer satisfaction can be significantly influenced by the independent variables in the form of physical evidence, reliability, responsiveness, assurance and empathy together.
Analisis perancangan sistem registrasi daya tarik wisata medewi Lovieta, Christina Risma; Yantini, Ni Ketut; Astiti, I Gusti Ayu Ngurah; kusuma, Ida Bagus Samudra Wijaya; Setiawan, I Kadek Doni; Kurniawan, Kadek Indra; Mariani, Ni Wayan Rena
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 1 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i1.271

Abstract

Penerapan sistem informasi yang tepat di Desa Medewi dapat menjadi kekuatan tambahan yang dilihat dari kurangnya sistem informasi kepariwisataan khususnya pada registrasi kunjungan wisatawan di setiap daya tarik wisata. Dalam artikel ini peneliti merekomendasikan sistem registrasi kunjungan daya tarik wisata yang berisi tentang informasi dari wisatawan mengenai identitas pribadi, asal wisatawan berkunjung, atraksi atau aktivitas yang menjadi favorit di setiap daya tarik wisata yang ada, serta laporan pemasukan yang berisi tentang informasi terkait pendapatan yang diperoleh dari kunjungan wisatawan melalui penjualan tiket masuk yang dimana pengelola akan mengetahui jumlah pendapatan dari daya tarik wisata yang ada dan yang terakhir ada laporan. Pada penelitian ini mengumpulkan data dengan menggunakan pendekatan kualitatif dengan jenis penelitian yaitu deskriptif, yang dilakukan bertujuan untuk mengkaji rancangan sistem registrasi daya tarik wisata yang sesuai dengan kebutuhan sistem informasi pariwisata di Desa Medewi. Sistem registrasi yang dirancang oleh peneliti ini sangat berpengaruh terhadap perkembangan pariwisata khususnya dalam mendukung pendataan kunjungan wisatawan untuk mengetahui tingkatan kunjungan dari tahun ke tahun yang dapat digunakan sebagai acuan pengembangan yang dilakukan untuk meningkatkan kualitas, baik untuk pelayanan ataupun ketersediaan informasinya. The application of the right information system in Medewi Village can be an additional strength as seen from the lack of a tourism information system, especially in the registration of tourist visits at every tourist attraction. In this article the researcher recommends a tourist attraction visit registration system which contains information from tourists regarding personal identity, where tourists visit, favorite attractions or activities in each existing tourist attraction, as well as income reports which contain information related to the income earned. from tourist visits through the sale of entrance tickets where the manager will find out the amount of income from existing tourist attractions and finally there is a report. In this study, collecting data using a qualitative approach with thetype of research that is descriptive, which was carried out aimed at examining the design of a tourist attraction registration system that fits the needs of a tourism information system in Medewi Village. The registration system designed by this researcher is very influential on tourism development, especially in supporting data collection on tourist visits to determine the level of visits from year to year which can be used as a reference for development carried out to improve quality, both for services and information availability.
The effect of service quality on consumer satisfaction at fast food restaurants in denpasar Astina, I Nyoman Gede; Wirawan, Putu Eka; Ying, Lim Hui; Sadipun, Wilhelmus Venrico; Jnanasara, IGN Aryavikan; Astuti, Putu Cindy Ayudia; Kurniawan, Kadek Indra
Journal of Business on Hospitality and Tourism Vol. 8 No. 1 (2022): June 2022
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v8i1.372

Abstract

The culinary industry is a small part of the tourism sector in Indonesia, which still exists during the Covid-19 pandemic. This study aims to analyze the existence of fast food restaurants in Bali, with the focus of the study on the effect of service quality on customer satisfaction. The type of research used in this study is associative research and the variables analyzed in this study are physical evidence, reliability, responsiveness, assurance, empathy and customer satisfaction. This research was conducted at Mie Gacoan Gatot Subroto Restaurant, Central Bali, using a sample population of the restaurant's consumers. The sampling technique used purposive sampling, which amounted to 100 respondents. Based on the results of the F-test, it can be concluded that the dependent variable in the form of consumer satisfaction can be significantly influenced by the independent variables in the form of physical evidence, reliability, responsiveness, assurance and empathy together.
Analisis perancangan sistem registrasi daya tarik wisata medewi Lovieta, Christina Risma; Yantini, Ni Ketut; Astiti, I Gusti Ayu Ngurah; kusuma, Ida Bagus Samudra Wijaya; Setiawan, I Kadek Doni; Kurniawan, Kadek Indra; Mariani, Ni Wayan Rena
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 2 No. 1 (2023): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v2i1.271

Abstract

Penerapan sistem informasi yang tepat di Desa Medewi dapat menjadi kekuatan tambahan yang dilihat dari kurangnya sistem informasi kepariwisataan khususnya pada registrasi kunjungan wisatawan di setiap daya tarik wisata. Dalam artikel ini peneliti merekomendasikan sistem registrasi kunjungan daya tarik wisata yang berisi tentang informasi dari wisatawan mengenai identitas pribadi, asal wisatawan berkunjung, atraksi atau aktivitas yang menjadi favorit di setiap daya tarik wisata yang ada, serta laporan pemasukan yang berisi tentang informasi terkait pendapatan yang diperoleh dari kunjungan wisatawan melalui penjualan tiket masuk yang dimana pengelola akan mengetahui jumlah pendapatan dari daya tarik wisata yang ada dan yang terakhir ada laporan. Pada penelitian ini mengumpulkan data dengan menggunakan pendekatan kualitatif dengan jenis penelitian yaitu deskriptif, yang dilakukan bertujuan untuk mengkaji rancangan sistem registrasi daya tarik wisata yang sesuai dengan kebutuhan sistem informasi pariwisata di Desa Medewi. Sistem registrasi yang dirancang oleh peneliti ini sangat berpengaruh terhadap perkembangan pariwisata khususnya dalam mendukung pendataan kunjungan wisatawan untuk mengetahui tingkatan kunjungan dari tahun ke tahun yang dapat digunakan sebagai acuan pengembangan yang dilakukan untuk meningkatkan kualitas, baik untuk pelayanan ataupun ketersediaan informasinya. The application of the right information system in Medewi Village can be an additional strength as seen from the lack of a tourism information system, especially in the registration of tourist visits at every tourist attraction. In this article the researcher recommends a tourist attraction visit registration system which contains information from tourists regarding personal identity, where tourists visit, favorite attractions or activities in each existing tourist attraction, as well as income reports which contain information related to the income earned. from tourist visits through the sale of entrance tickets where the manager will find out the amount of income from existing tourist attractions and finally there is a report. In this study, collecting data using a qualitative approach with thetype of research that is descriptive, which was carried out aimed at examining the design of a tourist attraction registration system that fits the needs of a tourism information system in Medewi Village. The registration system designed by this researcher is very influential on tourism development, especially in supporting data collection on tourist visits to determine the level of visits from year to year which can be used as a reference for development carried out to improve quality, both for services and information availability.
Co-Authors Astiti, I Gusti Ayu Ngurah Astuti, Putu Cindy Ayudia I Nyoman Gede Astina, I Nyoman Gede Jnanasara, IGN Aryavikan kusuma, Ida Bagus Samudra Wijaya Lovieta, Christina Risma Ni Wayan Rena Mariani Putu Eka Wirawan Sadipun, Wilhelmus Venrico Setiawan, I Kadek Doni Yantini, Ni Ketut Ying, Lim Hui