Article Per Year (5 Year)
p-Index From 2020 - 2025
0.882
P-Index
This Author published in this journals
All Journal Jurnal Abdi Masyarakat Jurnal Ilmiah Pariwisata dan Bisnis Journal of Business on Hospitality and Tourism
I Nyoman Gede Astina, I Nyoman Gede
Fakultas Ekonomi dan Bisnis Universitas Udayana
Economics, Econometrics & Finance Social Sciences

Published : 6 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 6 Documents
Search

 1 
The effect of service quality on consumer satisfaction at fast food restaurants in denpasar Astina, I Nyoman Gede; Wirawan, Putu Eka; Ying, Lim Hui; Sadipun, Wilhelmus Venrico; Jnanasara, IGN Aryavikan; Astuti, Putu Cindy Ayudia; Kurniawan, Kadek Indra
Journal of Business on Hospitality and Tourism Vol 8, No 1 (2022): JOURNAL OF BUSINESS ON HOSPITALITY AND TOURISM
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v8i1.372

Abstract

The culinary industry is a small part of the tourism sector in Indonesia, which still exists during the Covid-19 pandemic. This study aims to analyze the existence of fast food restaurants in Bali, with the focus of the study on the effect of service quality on customer satisfaction. The type of research used in this study is associative research and the variables analyzed in this study are physical evidence, reliability, responsiveness, assurance, empathy and customer satisfaction. This research was conducted at Mie Gacoan Gatot Subroto Restaurant, Central Bali, using a sample population of the restaurant's consumers. The sampling technique used purposive sampling, which amounted to 100 respondents. Based on the results of the F-test, it can be concluded that the dependent variable in the form of consumer satisfaction can be significantly influenced by the independent variables in the form of physical evidence, reliability, responsiveness, assurance and empathy together.
Pelatihan pengelolaan akomodasi sederhana pada masa pandemi Astina, I Nyoman Gede; Tunjungsari, Komang Ratih; Dewi, I Gusti Ayu Melistyari; Sudarmawan, Eka
Jurnal Abdi Masyarakat Vol. 1 No. 2 (2021): Agustus
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jam.v1i2.12

Abstract

Desa Tonja merupakan salah satu desa yang terletak di pusat kota Denpasar, Bali. Lokasi desa Tonja sangat strategis karena dikelilingi oleh beberapa perguruan tinggi ternama di Bali, salah satu dantaranya kampus IPB Internasional. Kondisi perekonomian saat ini, bukan merupakan kondisi yang ideal akibat dampak Pandemi Covid 19. Imbas tersebut dirasakan oleh semua aspek masyarakat, termasuk msayarakat desa Tonja yang salah satu mata penghasilan mereka bersumber dari usaha perhotelan dan pariwisata. Kampus IPB Internasional, di dalam fungsi Tri Dharma Perguruan tinggi berupaya berkontribusi memberikan ketrampilan penduduk Desa Tonja, Khususnya Sekeha Teruna-Teruna Desa Kelurahan Tonja. Pengumpulan data pada penelitian ini menggunakan metode observasi dan dokumentasi. Teknik analisis data yang digunakanan adalah analisis exploratory. Adapun strategi yang digunakan adalah mensinergikan kemampuan mahasiswa dan dosen kampus IPB Internasional untuk memberikan pealtihan pengelolaan akomodasi sederhana di masa pandemik. Harapannya dengan dilakukannya kegiatan ini, masyarakat lokal menjadi lebih terampil dan dapat memanfaatkan keterampilannya tersebut untuk menambah penghasilan di masa pandemic ini.
Pengaruh pelatihan dan pengalaman kerja terhadap pengembangan karir karyawan di the samaya seminyak: Effect of training and experience work on career development employees at the samaya seminyak Rohi, Priska Manuella Lodo; Astina, I Nyoman Gede; Yani, Ni Wayan Mega Sari Apri
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 1 No. 11 (2022): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v1i11.229

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh pelatihan dan pengalaman kerja terhadap pengembangan karir karyawan. Lokasi penelitian ini adalah hotel The Samaya Seminyak Bali. Teknik pengumpulan data dilakukan melalui wawancara dan penyebaran kuisioner dengan sampel para karyawan tetap yang berjumlah 56 orang. Penelitian ini menggunakan pendekatan kuantitatif dengan metode analisis data Regresi Linier Berganda. Berdasarkan penelitian yang telah dilakukan diperoleh bahwa pelatihan dan pengalaman kerja memiliki pengaruh positif dan signifikan terhadap pengembangan karir karyawan yang ada di The Samaya Seminyak Bali. Pihak manajemen hotel sebaiknya memperhatikan jadwal pelatihan karyawan agar tidak menganggu aktivitas karyawan juga memberikan pemahaman terhadap tugas-tugas yang diberikan agar karyawan lebih memahami dan dapat menjalankan kewajiban sesuai yang diberikan.
ORGANIZATION CULTURE, COMPETENCY, COMPENSATION, JOB SATISFACTION AND LECTURER LOYALTY Wijaya, Nyoman Surya; Darsana, I Made; Pantiyasa, I Wayan; Astina, I Nyoman Gede
Journal of Business on Hospitality and Tourism Vol. 4 No. 1 (2018): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v4i1.113

Abstract

The synergy between tourism education institutions with the government is important to equate the perception that tourism as an independent science is a pride and a challenge for tourism college, including the International Bali Institute of Tourism (STPBI), which organizes vocational education programs. The role of the lecturer becomes very important in this stage. The problems in this research are 1). Does the organizational culture, competence, and compensation affect the job satisfaction of lecturers at STPBI 2). Does the job satisfaction, organizational culture, competence, and compensation affect the loyalty of lecturers at STPBI. This research uses a quantitative approach with Partial Least Square (PLS) analysis tools. The result are, organizational culture, competence, and compensation have positive and significant impact on the job satisfaction of lecturers. Job satisfaction, organizational culture and compensation have positive and significant impact on lecturers' loyalty. However, competence has no significant effect on lecturer's loyalty.
The effect of service quality on consumer satisfaction at fast food restaurants in denpasar Astina, I Nyoman Gede; Wirawan, Putu Eka; Ying, Lim Hui; Sadipun, Wilhelmus Venrico; Jnanasara, IGN Aryavikan; Astuti, Putu Cindy Ayudia; Kurniawan, Kadek Indra
Journal of Business on Hospitality and Tourism Vol. 8 No. 1 (2022): June 2022
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v8i1.372

Abstract

The culinary industry is a small part of the tourism sector in Indonesia, which still exists during the Covid-19 pandemic. This study aims to analyze the existence of fast food restaurants in Bali, with the focus of the study on the effect of service quality on customer satisfaction. The type of research used in this study is associative research and the variables analyzed in this study are physical evidence, reliability, responsiveness, assurance, empathy and customer satisfaction. This research was conducted at Mie Gacoan Gatot Subroto Restaurant, Central Bali, using a sample population of the restaurant's consumers. The sampling technique used purposive sampling, which amounted to 100 respondents. Based on the results of the F-test, it can be concluded that the dependent variable in the form of consumer satisfaction can be significantly influenced by the independent variables in the form of physical evidence, reliability, responsiveness, assurance and empathy together.
Pengaruh pelatihan dan pengalaman kerja terhadap pengembangan karir karyawan di the samaya seminyak: Effect of training and experience work on career development employees at the samaya seminyak Rohi, Priska Manuella Lodo; Astina, I Nyoman Gede; Yani, Ni Wayan Mega Sari Apri
Jurnal Ilmiah Pariwisata dan Bisnis Vol. 1 No. 11 (2022): Jurnal Ilmiah Pariwisata dan Bisnis
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/paris.v1i11.229

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh pelatihan dan pengalaman kerja terhadap pengembangan karir karyawan. Lokasi penelitian ini adalah hotel The Samaya Seminyak Bali. Teknik pengumpulan data dilakukan melalui wawancara dan penyebaran kuisioner dengan sampel para karyawan tetap yang berjumlah 56 orang. Penelitian ini menggunakan pendekatan kuantitatif dengan metode analisis data Regresi Linier Berganda. Berdasarkan penelitian yang telah dilakukan diperoleh bahwa pelatihan dan pengalaman kerja memiliki pengaruh positif dan signifikan terhadap pengembangan karir karyawan yang ada di The Samaya Seminyak Bali. Pihak manajemen hotel sebaiknya memperhatikan jadwal pelatihan karyawan agar tidak menganggu aktivitas karyawan juga memberikan pemahaman terhadap tugas-tugas yang diberikan agar karyawan lebih memahami dan dapat menjalankan kewajiban sesuai yang diberikan.
Co-Authors Astuti, Putu Cindy Ayudia Dewi, I Gusti Ayu Melistyari I Made Darsana Jnanasara, IGN Aryavikan Kurniawan, Kadek Indra Nyoman Surya Wijaya Pantiyasa, I Wayan Putu Eka Wirawan Rohi, Priska Manuella Lodo Sadipun, Wilhelmus Venrico Sudarmawan, Eka Tunjungsari, Komang Ratih Yani, Ni Wayan Mega Sari Apri Ying, Lim Hui