Erlangga, Okyviandi Putra
Unknown Affiliation

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

Improving Financial Management Literacy: A Community Service about Pre-Marriage Schools for Muslimah using ABCD Approach: Peningkatan Literasi Pengelolaan Keuangan Pra-nikah untuk Muslimah Amijaya, Rachmania Nurul Fitri; Yasin, Mohammad Zeqi; Erlangga, Okyviandi Putra
MITRA: Jurnal Pemberdayaan Masyarakat Vol. 8 No. 1 (2024): Mitra: Jurnal Pemberdayaan Masyarakat
Publisher : Institute for Research and Community Services

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/mitra.v8i1.4322

Abstract

Planning a wedding's finances is one aspect of the process. Before marriage, most couples were made up of two people with fairly autonomous financial arrangements; but, after a year, some began to adopt a more communal structure. In order to help you become more financially literate and more equipped for marriage, this article will outline community service opportunities. by putting into practice a community service plan at the Multazam Study Club utilizing the ABCD (Asset Based Community Development) approach, which is asset-based and sustainable community development. According to the service article's conclusion, students who perform community service in pre-marital schools gain more money management expertise. Following their attendance at lectures and chat shows on WhatsApp, the participants were able to comprehend the need of financial literacy. Based on the completed financial management course, a large number of individuals are aware of investments, emergency money, zakat, infaq, sadaqah, and waqf. In the meanwhile, participants tended to select their own investments; the majority of them selected gold. Putting together community service projects to enhance financial literacy within the framework of marriage has been successful in raising participants' comprehension and decision-making skills. The long-term financial well-being of people and families may be influenced by ongoing initiatives to advance financial empowerment and education in society.
Drivers of Zillennial Customer Loyalty in Islamic Bank Mobile Banking: Evidence from BSI Mobile Pratama, Ahmad Ilham; Susanto, Arnis Budi; Fatah, Abdul; Erlangga, Okyviandi Putra
Jurnal Ekonomi Syariah Teori dan Terapan Vol. 11 No. 3 (2024): Agustus-2024
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/vol11iss20243pp323-333

Abstract

This research aims to tes and analyze service features, security and partial complant handling on customer satisfaction and loyalty of users of the BSI mobile gen-Z  Students at  Jember University. This research is in the form of explanatory research with a quantitative approach method. The data collection technique uses a questionnaire with accidental sampling as the sample technique. The population in this study were all BSI mobile gen-Z users students at the University of Jember and the sample in this study consisted of 100 respondents. Meanwhile, the data analysis technique uses path analysis with the IBM SPSS Statistics application. The results of this study indicate that service features have a positive and significant effect on customer satisfaction, security does not affect customer satisfaction, and complaint handling has a positive and significant effect on customer satisfaction. Service features do not affect customer loyalty, security does not affect customer loyalty, complaint handling has a positive and significant effect on customer loyalty, and customer satisfaction does not affect the loyalty of BSI mobile application users among Generation Z students at the University of Jember