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Implementation of Jackson Queueing Network in General Polyclinic and Dental Polyclinic Patient Services at Jelekong Health Center Rasyid, Thariq Ahmad; Supian, Sudradjat; Nahar, Julita
International Journal of Global Operations Research Vol. 4 No. 4 (2023): International Journal of Global Operations Research (IJGOR), Nopember 2023
Publisher : iora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47194/ijgor.v4i4.229

Abstract

The buildup in the service system is generally caused because service facilities cannot meet service needs, so service users need time to use the facilities. Health Center is one of the facilities that provide services in the health sector. However, the number of doctors needed in health centers in Indonesia has yet to be met, and the number of patients who are never empty every day causes a buildup in the service system. The application of the service network system using the open Jackson queueing network can model the optimal service system and analyze its performance. The observation method was used to observe patients' arrival and departure times at the Jelekong Health Center, especially in the registration section, general polyclinic, dental polyclinic, and pharmacy, for three days. There was an increase in patient waiting time before being served and time in the system at the general polyclinic after implementation, so one additional service facility was added. Meanwhile, the dental polyclinic experienced decreased patient waiting time before being served and time in the system, so there was no need to add service facilities.
Student Character Building Methods on Distance Education Rahmadini, Nurhaliza; Rasyid, Thariq Ahmad
International Journal of Ethno-Sciences and Education Research Vol. 1 No. 4 (2021): International Journal of Ethno-Sciences and Education Research (IJEER)
Publisher : Research Collaboration Community (Rescollacom)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijeer.v1i4.243

Abstract

Character building is very important to be applied to the student at school. Students’ character affects their ethics and awareness of the right thing to do that leading them to be great decision-makers for themselves. This paper aims to discuss several methods to build students’ character in distance education. The methods used include: giving assignments, creating a comfortable learning environment, making a schedule, providing the chance to ask questions, making a learning consent, conducting some surveys, and watching movies. The results of the methods used indicate that the method is effective to be applied to the students during distance education with the support from parents, teachers, and students.