Kasfunnuri, M. Asren
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BUDAYA ORGANISASI: SYSTEMATIC LITERATURE REVIEW DAN ANALISIS BIBLIOMETRIK Kasfunnuri, M. Asren; Sopiah
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 2 No. 6 (2022): November 2022
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v2i6.326

Abstract

Organizational culture in Indonesia is still not considered as an important factor, in contrast to Japan and America which use organizational culture as a measure of company success. This study aims to determine the extent to which the influence of organizational culture on the organization. This research is a systematic literature review using the PRISMA and bibliometric methods. The findings show that organizational culture influences many organizational lines such as innovation, performance, strategy, etc. We suggest that companies take organizational culture as a consideration in making decisions.
The Effect of E-Service Quality and E-Trust on E-Loyalty Through E-Satisfaction for Codashop Game Top Up Shop Customers Kasfunnuri, M. Asren; Hermawan, Agus; Dewi, Titis Shinta
Journal of Applied Business, Taxation and Economics Research Vol. 4 No. 4 (2025): April 2025
Publisher : PT. EQUATOR SINAR AKADEMIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54408/jabter.v4i4.370

Abstract

Gaming is an industry that is greatly affected by technological advances. The number of online game players causes the game top up site to grow. This study aims to examine the effect of e-service quality and e-trust on e-loyalty through e-satisfaction in Codashop customers. This study uses the Unified theory of acceptance and use of technology (UTAUT). This research is quantitative research using descriptive and explanatory analysis. The sampling method in this study was a nonprobability sampling method with purposive sampling technique. The number of samples in this study were 267 respondents. The analysis technique in this study is descriptive statistical analysis and inferential analysis (PLS) using SmartPLS 4.0 software. The results of this study indicate that e-service quality has a positive and significant effect on e-loyalty. E-trust has a positive and significant effect on e-loyalty. E-satisfaction has a positive and significant effect on e-loyalty. e-service quality has a positive and significant effect on e-satisfaction. E-trust has a positive and significant effect on e-satisfaction. E-service quality has a positive and significant effect on e-loyalty through e-satisfaction. E-trust has a positive and significant effect on e-loyalty through e-satisfaction