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B2B Marketing Communication Strategies In Increasing Sales: A Systematic Literature Review Rudi, Jupensius; Mubarok, Dimas Hamdan; Ar-Rasyi, Hasna Hamida Alifia; Rahayu, Wening Patmi; Dewi, Titis Shinta
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.600

Abstract

This research is a Systematic Literature Review (SLR) that adopts PRISMA (Preferred Items for Systematic Review and Meta-Analysis) to investigate business-to-business (B2B) marketing communication strategies in increasing sales. Data were obtained from Scopus, Emerald, Wiley, Taylor and Francis. A total of 96 journals were initially identified, but through the application of strict inclusion and exclusion criteria, the number was reduced to 10 journals that served as the focus of the comprehensive review. The results show that B2B marketing through social media is becoming an integral and connected part of organisations, as it not only helps during the sales process but also during the buying process. Social media has the potential to assist B2B organisations in improving their communication capabilities by facilitating knowledge promotion and encouraging engagement through advanced technology.
Exploring the Role of Perceived Value and Customer Attitude in Co-Branding: Impact on Purchase Intention for Somethinc Cosmetics X Bittersweet by Najla Nurrosidah, Ali; Djatmika, Ery Tri; Dewi, Titis Shinta
Journal of Applied Business, Taxation and Economics Research Vol. 4 No. 3 (2025): February 2025
Publisher : PT. EQUATOR SINAR AKADEMIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54408/jabter.v4i3.365

Abstract

This study explores the effect of co-branding on the purchase intention of collaboration products between Somethinc and Bittersweet by Najla, focusing on perceived value and customer attitude. Using a quantitative approach with data analyzed via PLS-SEM through the SmartPLS 3.2.9 application, the research involved 385 respondents who use Somethinc products. The study supports seven hypotheses regarding investigates how co-branding influences the intention to purchase. Findings indicate that the compatibility of products and brands in co-branding significantly influences consumer purchase intention. Co-branding also positively affects perceived value, with better co-branding leading to higher perceived value among consumers. Additionally, co-branding impacts customer attitude, and both perceived value and customer attitude significantly affect purchase intention for collaboration products. Notably, the direct effect of co-branding on intention to purchase is smaller than the indirect effect through perceived value and customer attitude. This highlights that perceived value and customer attitude are strong intervening variables that moderate the effect of co-branding on intention to purchase. This research provides an understanding that co-branding for different product categories must have compatibility in products, brands, and promotions to target the same segment, so as to increase consumer perceived value and consumer attitudes towards collaboration products, thus influencing consumers to be interested in buying collaboration products.
EXPERIENTIAL MARKETING DAN PEMBENTUKAN LOYALITAS PELANGGAN Ardisa, Chintata; Sutrisno, Sutrisno; Dewi, Titis Shinta
PERWIRA - Jurnal Pendidikan Kewirausahaan Indonesia Vol 1 No 1 (2018): PERWIRA - Jurnal Pendidikan Kewirausahaan Indonesia
Publisher : Perkumpulan Pendidik Kewirausahaan Indonesia (Perwira Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (770.534 KB) | DOI: 10.21632/perwira.1.1.31-47

Abstract

When a marketer involves Experiential Marketing as a marketing approach to a product or service being sold (Andreani 2007: 7), will affect the increase brand awareness, brand equity, and customer loyalty. Use of experiential marketing to create brand loyal customers to the brand. The purpose of this research is to find out whether the experiential marketing (on sense, feel, think, act and relate) on Yamaha motorcycles affect customer loyalty, partially, simultaneously and know subdominant variable in influencing customer loyalty. Type of this research is quantitative research. The population is Yamaha motorcycle customers in the Yamaha Riders Federation Indonesia (YRFI) community of Malang. Simple random sampling technique be appointed 86 respondents, Test the validity and reliability to know the validity and reliability of the instrument. Data analysis using descriptive analysis technique, a test of classical assumption for multiple linear regression analysis. The results of the study found a positive and significant influence partially between (1) sense, (2) feel, (3) think, (4) act lifestyle (5) Relation to customer loyalty. Also found simultaneous influence between experiential marketing on customer loyalty. The dominant variable is the sub variable of feel.
The Effect of E-Service Quality and E-Trust on E-Loyalty Through E-Satisfaction for Codashop Game Top Up Shop Customers Kasfunnuri, M. Asren; Hermawan, Agus; Dewi, Titis Shinta
Journal of Applied Business, Taxation and Economics Research Vol. 4 No. 4 (2025): April 2025
Publisher : PT. EQUATOR SINAR AKADEMIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54408/jabter.v4i4.370

Abstract

Gaming is an industry that is greatly affected by technological advances. The number of online game players causes the game top up site to grow. This study aims to examine the effect of e-service quality and e-trust on e-loyalty through e-satisfaction in Codashop customers. This study uses the Unified theory of acceptance and use of technology (UTAUT). This research is quantitative research using descriptive and explanatory analysis. The sampling method in this study was a nonprobability sampling method with purposive sampling technique. The number of samples in this study were 267 respondents. The analysis technique in this study is descriptive statistical analysis and inferential analysis (PLS) using SmartPLS 4.0 software. The results of this study indicate that e-service quality has a positive and significant effect on e-loyalty. E-trust has a positive and significant effect on e-loyalty. E-satisfaction has a positive and significant effect on e-loyalty. e-service quality has a positive and significant effect on e-satisfaction. E-trust has a positive and significant effect on e-satisfaction. E-service quality has a positive and significant effect on e-loyalty through e-satisfaction. E-trust has a positive and significant effect on e-loyalty through e-satisfaction
Pengembangan Strategi Pemasaran Inklusif bagi Komunitas Penyandang Disabilitas di Banyuwangi: Pendekatan Partisipatif dan Berkelanjutan Muhammad, Naufal Dzakwana; Dewi, Titis Shinta; Wiludjeng, Ita Prihatining; Saputro, Priangga Eko
Jurnal SOLMA Vol. 14 No. 3 (2025)
Publisher : Universitas Muhammadiyah Prof. DR. Hamka (UHAMKA Press)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/solma.v14i3.20942

Abstract

Background: Pembangunan ekonomi inklusif menjadi prioritas dalam mewujudkan Tujuan Pembangunan Berkelanjutan (TPB), khususnya Tujuan 8 tentang pekerjaan layak dan pertumbuhan ekonomi. Namun, penyandang disabilitas di Indonesia masih menghadapi tantangan yang signifikan dalam mengakses peluang ekonomi produktif akibat keterbatasan modal, minimnya keterampilan manajerial, dan rendahnya literasi kewirausahaan. Penelitian ini bertujuan untuk meningkatkan kapasitas Persatuan Penyandang Disabilitas Indonesia (PPDI) Kabupaten Banyuwangi dalam mengembangkan strategi pemasaran berbasis konsep Segmenting, Targeting, Positioning (STP) dan bauran pemasaran 4P. Metode: Metode yang digunakan adalah Participatory Action Learning System (PALS) yang mengintegrasikan asesmen partisipatif, pelatihan interaktif, dan perumusan rencana tindak lanjut melalui rencana aksi. Hasil: Hasil kegiatan menunjukkan bahwa 30% warga telah membentuk usaha mandiri, sedangkan 70% lainnya telah bergabung dalam usaha kolektif. Oleh karena itu, pelatihan difokuskan pada penciptaan ide produk, diferensiasi, dan penyusunan mini-roadmap pengembangan usaha. Dampak nyata dari kegiatan ini adalah peningkatan pemahaman peserta tentang strategi diferensiasi, tumbuhnya pola pikir kewirausahaan, dan terbentuknya mekanisme tindak lanjut berupa grup komunikasi daring (WhatsApp) yang berfungsi sebagai media pendampingan berkelanjutan. Dalam praktiknya terdapat peserta yang sukses mengisi lembar kerja untuk bisa ditindak lanjuti proses selanjutnya. Kesimpulan: Pendampingan berkelanjutan disaranakn melalui manajemen produksi dan perluasan kemitraan.