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Reflection Techniques: An Alternative in Improving Counselors' Understanding of Client Characteristics Umami, Fitria; Hariko, Rezki; Karneli, Yeni
SCHOULID: Indonesian Journal of School Counseling Vol 7, No 2 (2022): SCHOULID : Indonesian Journal for School Counseling
Publisher : Indonesian Counselor Association (IKI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23916/081817011

Abstract

 Reflection technique is one of the tools used by counselors in understanding the characteristics and conditions of clients. In this case the reflection technique is used to help problems related to self-awareness. The level of self-awareness of each individual varies, ranging from high levels to low levels. But generally what we most often encounter are individuals with low levels of self-awareness and this can also be related to the sense of responsibility of the individual himself, thus if the level of self-awareness is low then the sense of responsibility he has is also low. For this reason, the reflection technique was chosen by the author in understanding the client's characteristics. This reflection technique is one of the counseling techniques that involves thoughts, feelings and experiences for that it will be easier for researchers to get results. If the researcher is able to understand what the client is feeling, a warm relationship will also be established between the parties involved. Clients will feel comfortable to be invited for interviews and discussions of what is going on in him now. That is the importance of the counselor and client to establish a close relationship and even friendship with one another.
Pengaruh Citra Sekolah dan Kualitas Pelayanan terhadap Kepuasan orang tua pada Madrasah Ibtidaiyah Negeri 2 Probolinggo Umami, Fitria; Priantono, Seger; Dhany, Umi Rahma
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 3 (2024): JUMAD: Juni 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i3.2278

Abstract

This study intends to investigate, at MIN 2 Probolinggo, the influence of school image and service quality on student parent satisfaction. The kind of investigation done is quantitative using a causal associative technique. While parent satisfaction (Y) is the dependent variable in this study, school image (X1) and service quality (X2) are the independent variables. From a sample of 89 parents of fifth and sixth graders, data were gathered by questionnaires, interviews, and documentation. The results revealed that parental satisfaction is much influenced by school image and service quality. Independent variables clearly contribute significantly to the dependent variable according to multiple regression analysis. Reliability and validity tests reveal dependability of the research tools. This study offers schools a significant contribution to raise their image and service quality so enhancing parental satisfaction. Future studies should investigate other elements influencing parent satisfaction, such parental involvement in school events.
Forgiveness and Self Disclosure to Marital Satisfaction Working Husband and Wife Syahri, Lia Mita; Umami, Fitria; Tursina, Siti Rahma
Psychosocia : Journal of Applied Psychology and Social Psychology Vol. 1 No. 1 (2023): October 2023
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/psychosocia.v1i1.44

Abstract

Every married individual certainly wants to achieve happiness in their marriage, marriage will not be free from conflict or problems, the findings obtained are that the high rate of divorce is because husband and wife do not get satisfaction in their marriage, this is thought to be because husband and wife are not able to forgive their partner when they make a mistake. and tend to close themselves off or not open up to their partner. The aim of this research is to describe the conditions of forgiveness, self-disclosure and marital satisfaction in working husbands and wives. The research method is literature study, based on the results of previous research to clarify the conditions of forgiveness and self-disclosure of working husbands and wives. Based on the research results, it is hoped that in the future, the research results can be useful for married couples who work, so that they can maintain their feelings or emotions, such as being able to forgive their partner's mistakes more easily and finding solutions to every problem and being able to be open in conveying what they think or feel to their partner. either husband to wife or vice versa.