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All Journal J-AKSI : JURNAL AKUNTANSI DAN SISTEM INFORMASI Jurnal Sistim Informasi dan Teknologi
Herlandi Putra, Irsan
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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Analysis of The Influence of E-Customer Satisfaction, E-Service Quality and Digital Sales Promotion on Customers Repurchase Intention Through Digital Wallet Shopeepay Yuni Dharta, Firdaus; Risdwiyanto, Andriya; Herlandi Putra, Irsan; Utami, Eva Yuniarti; Ambarwati, Retnoning
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i4.335

Abstract

The purpose of this study is to determine whether e-service quality and sales promotion have an impact on e-customer satisfaction and repurchase intention. The precise sample size for this study is not available. However, it is comprised of residents of Indonesia's five biggest cities who have used the e-wallet app. Users of e-wallet applications who met the requirements of never using one and not utilizing the application for less than three months made up the study's sample. Purposeful sampling, a nonprobability sampling technique, was applied in this study. The study sample consisted of one hundred respondents in total. Papers, questionnaires, and a literature review gathered data for this study. This inquiry employed the path analysis method. Several inferences can be made in light of the study's findings and the following discussion, including the following: Sales promotions and online customer happiness are correlated. The caliber of e-services has some bearing on e-customer happiness. E-customer satisfaction is simultaneously influenced by sales marketing and the quality of service. Sales promotions have an impact on consumers' propensity to make further purchases. The caliber of the e-service partially influences repurchase intentions. E-customer satisfaction has some bearing on repurchase intentions. Repurchase intentions equally impact sales promotion, e-service quality, and e-customer satisfaction.
PENGARUH INTERNAL AUDIT DAN SURPRISE AUDIT TERHADAP PENCEGAHAN FRAUD PADA BRI REGIONAL AUDIT OFFICE BANDUNG Herlandi Putra, Irsan
JURNAL AKUNTANSI DAN SISTEM INFORMASI Vol 6 No 1 (2025): Edisi Februari 2025
Publisher : Program Studi Akuntansi Fakultas Ekonomika dan Bisnis Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/j-aksi.v6i1.13009

Abstract

Penelitian ini dilakukan di BRI Regional Audit Office Bandung. Tujuan dari penelitian ini adalah untuk mengetahui seberapa besar pengaruh internal audit dan surprise audit secara simultan dan parsial terhadap pencegahan fraud. Teori agensi dan teori fraud pentagon digunakan dalam penelitian ini. Penelitian ini melibatkan semua karyawan BRI Regional Audit Office Bandung. Studi ini menggunakan metode sampling purposive nonprobability. Studi ini melibatkan 41 auditor yang dipilih melalui kuesioner dari BRI Regional Audit Office Bandung. Studi ini menggunakan metodologi kuantitatif dengan menggunakan teknik deskriptif dan verifikatif. Jenis uji statistik termasuk uji validitas dan reliabilitas, uji asumsi klasik, analisis regresi linier berganda, analisis koefisien korelasi, uji koefisien penentuan, dan uji hipotesis. Memproses hasil analisis dengan menggunakan IBM SPSS Statistic 26. Surprise audit dan internal audit memiliki korelasi yang sangat kuat dengan arah positif. Di sisi lain, hasil analisis regresi linier berganda menunjukkan bahwa mereka berpengaruh secara signifikan baik secara parsial maupun simultan terhadap pencegahan fraud.
PENGARUH RASIO LIKUIDITAS (CURRENT RATIO, CASH RATIO DAN QUICK RATIO) TERHADAP KINERJA KEUANGAN PADA PT GARUDA INDONESIA (PERSERO), Tbk TAHUN 2013-2023 Herlandi Putra, Irsan; Risha Rizyawati
JURNAL AKUNTANSI DAN SISTEM INFORMASI Vol 6 No 2 (2025): Edisi Juni 2025
Publisher : Program Studi Akuntansi Fakultas Ekonomika dan Bisnis Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/j-aksi.v6i2.13439

Abstract

This study was conducted at PT Garuda Indonesia (Persero) Tbk with the aim of analyzing the impact of the current ratio, cash ratio, and quick ratio both simultaneously and partially on financial performance. The data used are the financial statements of PT Garuda Indonesia (Persero) Tbk from 2013 to 2023, taken from the official website of the Indonesia Stock Exchange (IDX). The sampling method used is purposive non-probability sampling, tailored to the research objectives and specific criteria, including the availability of financial statements for 11 consecutive years. The research approach used is quantitative, with descriptive and verificative methods. Data processing was conducted using statistical analysis, such as multiple linear regression, coefficient of determination, and hypothesis testing. The data analysis process was carried out using IBM SPSS Statistics version 27 software. The findings from the research indicate a significant correlation between the current ratio, cash ratio, and quick ratio. Based on the multiple linear regression analysis, all three ratios simultaneously affect financial performance. However, partially, the current ratio and cash ratio do not show a significant impact on financial performance.
Co-Authors Ambarwati, Retnoning Andriya Risdwiyanto Firdaus Yuni Dharta Risha Rizyawati Utami, Eva Yuniarti