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All Journal Bubungan Tinggi: Jurnal Pengabdian Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat Journal of Community Empowerment
Maulida, Syaefa Habsyah Nur
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Humanities Economics, Econometrics & Finance Education Health Professions Public Health Social Sciences Other

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E-Government Program to Enhance Digital Administration in Borobudur Tourism Village Permana, Dian Fithra; Oktarina, Nina; Wijaya, Angga; Anggraeni, Liza Dwi; Maulida, Syaefa Habsyah Nur
Journal of Community Empowerment Vol. 4 No. 2 (2024): Journal of Community Empowerment
Publisher : Universitas Negeri Semarang

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Abstract

In the current era, digital transformation is essential for accelerating document processing and administrative services, enhancing community engagement in village administration processes, and strengthening competitiveness as a tourist village through e-government. Borobudur Tourist Village, a UNESCO World Heritage Site, still requires improvements in administrative efficiency due to suboptimal village administration. The village faces challenges in managing administrative services that demand automation. This community service initiative involved local government officials and business operators in the Borobudur Tourist Village area. The program employed a phased approach, including training sessions on using e-government programs. The web-based e-government platform was developed to enhance document processing, increase community participation, and bolster the competitiveness of the tourist village. The results demonstrated high enthusiasm among participants and significant positive impacts on simplifying administrative services. With the successful implementation of this program, Borobudur Tourist Village has not only improved services for residents and tourists but also established itself as a model for other tourist villages. Digital transformation is expected to contribute to more transparent, responsive, and sustainable management, reinforcing Borobudur Tourist Village's position as a competitive tourist destination.
TRANSFORMASI DIGITAL ADMINISTRASI PADA DESA WISATA BOROBUDUR SEBAGAI DESTINASI WISATA MELALUI PEMANFAATAN E-GOVERNMENT Permana, Dian Fithra; Oktarina, Nina; Wijaya, Angga Pandu; Anggraeni, Liza Dwi; Maulida, Syaefa Habsyah Nur
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 5 (2024): Vol. 5 No. 5 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i5.34934

Abstract

Transformasi digital di Desa Wisata Borobudur bertujuan untuk meningkatkan efisiensi administrasi, memperkuat daya saing pariwisata, dan memberdayakan masyarakat lokal. Kegiatan pengabdian ini dilatarbelakangi oleh masih perlunya penguatan dalam bidang administrasi bagi Desa Borobudur. Urgensi pengabdian ini adalah untuk memaksimalkan administrasi digital desa bagi masyarakat atau wisatawan yang membutuhkan layanan. Selain itu, digitalisasi yang semakin berkembang saat ini akan mempermudah desa dalam mengelola berbagai aktivitas. Metode pengabdian ini mempergunakan tujuh metode, yaitu analisis kebutuhan dan evaluasi awal, konsultasi dan kolaborasi, pengembangan prototipe, pelatihan dan kapasitasi, implementasi bertahap, monitoring dan evaluasi, dan pengembangan kapasitas berkelanjutan. Peserta kegiatan ini adalah perangkat Desa Borobudur dengan tujuan untuk meningkatkan kapasitas dan keterampilan pengelolaan e-Government. Pelatihan dirancang untuk meningkatkan keterampilan dasar dan lanjutan masyarakat dan staf desa dalam menggunakan teknologi digital dan platform e-Government. Pengembangan sistem administrasi yang terintegrasi bertujuan untuk menyederhanakan proses dan meningkatkan transparansi. Selain itu, kampanye penyuluhan dilakukan dengan bahasa sederhana dan metode interaktif untuk meningkatkan pemahaman dan penerimaan masyarakat terhadap transformasi digital. Hasil pengabdian ini dapat memperkuat pengelolaan administrasi, meningkatkan layanan kepada wisatawan, dan memperkuat posisi Desa Wisata Borobudur sebagai destinasi wisata yang kompetitif dan berkelanjutan.
Smartphone-Based Smart Village App For Digitizing Wanurejo Services To Support Village SDGs Achievement Permana, Dian Fithra; Oktarina, Nina; Hasanah, Uswatun; Ardianto, Angga Dwi; Maulida, Syaefa Habsyah Nur
Bubungan Tinggi: Jurnal Pengabdian Masyarakat Vol 8, No 1 (2026): FEBRUARY 2026
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/btjpm.v8i1.16835

Abstract

Tourism villages that are inclusive, adaptive, and sustainable Wanurejo Tourism Village, located near Borobudur Temple in Magelang, Central Java, possesses remarkable potential in culture, nature, creative economy, and community-based tourism. However, challenges remain, including limited digital literacy, suboptimal tourism promotion, and manual village administration services. This community service program aimed to implement digital transformation by developing the “Smart Desa” (DEWI—Desa Wisata Wanurejo) Android application, which integrates public services, local MSME promotion, and tourism information. The service method used in the digitalization program for Wanurejo Tourism Village can be categorized as Participatory Action Research (PAR), as the entire process emphasizes active community involvement—from problem identification and planning to action and evaluation. A training module and Standard Operating Procedures (SOP) were developed to strengthen digital literacy and ensure sustainability. The results indicate that the Smart Desa application successfully digitalized at least five administrative services, engaged over 500 active users, and facilitated the participation of 20 MSMEs within six months. Digital literacy training improved community competence, with 70% of participants demonstrating enhanced skills. Digital promotion on social media increased the village account's followers by 5,000, boosting tourist visits and MSME transactions. Additionally, supporting infrastructure, such as Wi-Fi access points and digital information boards, was provided, while youth forums were established to manage digital content and tourism packages. This program demonstrates that digital transformation not only enhances service efficiency and transparency but also empowers communities, strengthens economic competitiveness, and fosters sustainable tourism development. The initiative aligns with SDGs 8, 9, and 11 and supports higher education performance indicators by involving lecturers, students, and the local community. Overall, Wanurejo Tourism Village has become a model for smart tourism pratices.
Co-Authors Angga Pandu Wijaya, Angga Pandu Angga Wijaya, Angga Anggraeni, Liza Dwi Ardianto, Angga Dwi Nina Oktarina Permana, Dian Fithra Uswatun Hasanah