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All Journal Journal of Economics and Public Health Efisiensi: Jurnal Penelitian dan Pengembangan Ilmu Manajemen
Setiyadi, Sina
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Public Health Other

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The Effect of Information Quality, System Quality, Ease of Use on User Satisfaction’s Qris (Quick Response Indonesian Standard) in SME’S Rachmacandrani, Neni; Natsir, Mokhamad; Respati, Harianto; Haryanto, Sugeng; Setiyadi, Sina
Journal of Economics and Public Health Vol 2 No 1 (2023): Journal of Economics and Public Health: March 2023
Publisher : Global Health Science Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/jeph.v2i1.1572

Abstract

This study aims to determine the effect of information quality, system quality, and ease of transaction on QRIS user satisfaction in Batik Blimbing Malang MSMEs. The population of this research is consumers of Batik Blimning Malang City who use the QRIS (Quick Response Indonesian Standard) application. The sampling method used in this study was random sampling method, namely by using a simple random sampling technique. The number of samples in this study was 103. The model and data collection used a questionnaire. The analytical method used is multiple regression analysis. The results of the study found that information quality did not significantly influence QRIS user satisfaction. Then, system quality and ease of transaction have a positive and significant effect on satisfaction. Ease of transaction is the most dominant variable affecting user satisfaction.
The Influence of Motivation and Quality of Work Life on Intention to Stay with Job Satisfaction as an Intervening Variable among Employees at Perumda Air Minum Kota Sangatta Rahayu, Ayu; Triatmanto, Boge; Setiyadi, Sina
Efisiensi: Jurnal Penelitian dan Pengembangan Ilmu Manajemen Vol. 1 No. 3 (2025): Efisiensi: Jurnal Penelitian dan Pengembangan Ilmu Manajemen (Maret 2025 - Mei
Publisher : Yayasan Inovasi Akademi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63217/efisiensi.v1i3.173

Abstract

This study aims to explore, examine, and analyze the influence of motivation and quality of work life on the intention to stay, with job satisfaction serving as a mediating variable. The research employs a quantitative approach, utilizing data analysis techniques through SmartPLS software based on Structural Equation Modeling (SEM-PLS). The study population consists of all employees at Perumda Air Minum Kota Sangatta, characterized by heterogeneity. The sample size was determined using the Slovin formula, resulting in a total of 109 respondents. The findings reveal that motivation has a positive and significant effect on job satisfaction, as does quality of work life. Furthermore, motivation directly and significantly influences the intention to stay, while quality of work life does not have a significant effect on that variable. Subsequent results indicate that job satisfaction positively and significantly affects the intention to stay and acts as a mediating variable in the relationship between motivation and intention to stay, as well as between quality of work life and intention to stay. These findings highlight the critical role of job satisfaction as a key factor in employee retention.
Co-Authors Ayu Rahayu Harianto Respati Natsir, Mokhamad Rachmacandrani, Neni Sugeng Haryanto