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All Journal Jurnal Pendidikan Ekonomi (JURKAMI) Epidemiological Journal of Indonesia
Suryati, Eka
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Economics, Econometrics & Finance Education Environmental Science Public Health Social Sciences

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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN DI TOKO INTAN MARKET LINTAS MELAWI SINTANG Sore, Avelius Dominggus; Suryati, Eka; Pelipa, Emilia Dewiwati
Jurnal Pendidikan Ekonomi (JURKAMI) Vol 8, No 1 (2023): JURKAMI
Publisher : STKIP Persada Khatulistiwa Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31932/jpe.v8i1.2141

Abstract

To satisfy customers by effectively meeting their demands. businesses must be able to develop benefits for the goods and services they provide. The goal of this study was to ascertain how customer happiness at Toko Intan Market Lintas Melawi Sintang was impacted by service quality. In this study. a descriptive quantitative research methodology was applied. With a sample size of 100 respondents. the population in this study consists of customers of the diamond shop located at the cross-Melawi sintang market in 2020. employing incidental sampling for sampling. A questionnaire is the method of data collecting that is utilized. Using a Likert scale. study factors are evaluated. Validity and reliability tests are used to evaluate the questionnaire instrument. Testing the correlation test. simple linear regression test. and coefficient of determination are all included in data analysis. From the research results, it can be inferred that there is a substantial correlation between customer satisfaction and service quality, depending on the criteria. The findings of the t test and significance indicate that at Toko Intan Market Lintas Melawi Sintang, there is a strong relationship between service quality and customer satisfaction. The determination test findings reveal that the independent variable contributes 37.30% to the dependent variable, with other variables accounting for the remaining 62.70%.
ANALYSIS OF DRINKING WATER QUALITY AND ENVIROTMENT HEALTH RISK OF IRON (Fe) POLLUTION FROM DUG WELLS IN THE WORKING AREA OF COMMUNITY HEALTH CENTER IN OGAN KOMERING ILIR REGENCY Suryati, Eka; Maksuk, Maksuk
Indonesia Epidemiological Journal Vol 3 No 2 (2024): Epidemiological Journal of Indonesia
Publisher : Perhimpunan Ahli Epidemiologi Indonesia

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Abstract

Background: Iron is one of the metal parameters regulated in the Minister of Health's regulation regarding clean water and drinking water. Iron can cause health problems if it accumulates in the body.Methods: This study is a quantitative descriptive study with an environmental health risk analysis approach through a table-top approach evaluation to see the level of risk of heavy metal Fe in well water of residents in the working area of the Ogan Komering Ilir Regency Health Center. The study design is cross-sectional. This research was conducted in 2023 in the working area of the Ogan Komering Ilir Health Center. Results: Intake value based on the minimum Fe content in well water in adults were obtained at 0.00032 mg/kg/day, while in children it was 0.00070 mg/kg/day. The calculation results of the Fe Intake value based on the maximum Fe content in wells for adults were 0.00061 mg/kg/day while in children it was 0.00014 mg/kg/day. Meanwhile, based on the average value, the Intake value for adults was 0.00032 mg/kg/day, and for children it was 0.00070 mg/kg/day, with a Reference Concentration Dose of 0.3 mg/kg/day. The (RQ) value was obtained less than 1 for all calculations based on the intake value. Conclusion: The Fe levels in community well water in the Ogan Komering Ilir Community Health Center work area are still below the quality standard and the results of the Risk Quotient calculation in the water are still safe, but continuous monitoring by the Community Health Center is needed.
Co-Authors Avelius Dominggus Sore Emilia Dewiwati Pelipa, Emilia Dewiwati Maksuk