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All Journal Jurnal Pendidikan Ekonomi Undiksha Jurnal Pendidikan Ekonomi (JURKAMI)
Ulum, Romiftahul
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Economics, Econometrics & Finance Education Social Sciences

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ANALISIS TINGKAT KEPUASAN KONSUMEN MELALUI MANAJEMEN PELAYANAN PADA RESTORAN BEBEK SINJAY BANGKALAN Zahroh, Anilatus; Arisinta, Octaviana; Ulum, Romiftahul
Jurnal Pendidikan Ekonomi (JURKAMI) Vol 8, No 2 (2023): JURKAMI
Publisher : STKIP Persada Khatulistiwa Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31932/jpe.v8i2.2502

Abstract

In today's economy, every business, whether it's a jasa or a non-jasa one, is working hard to help new or long-term customers. To that end, it is necessary to carry out modifications, improvements, and expansions in a variety of areas in order to improve the quality of a company's operations and achieve its goals, particularly in the food service industry. Restaurants require evaluation in order to enhance sales and meet the projected aim. This study aims to determine consumer satisfaction with the management of services provided by Sinjay Duck Restaurant. The method that researchers use in this study is qualitative descriptive, where this method is an overview in the field of the level of customer satisfaction through service management using in-depth interviews. The data used are primary data and secondary data. From the results of this research analysis, it can be concluded that in the restaurant business to develop a good service management then pay more attention to what is requested by consumers such as being on time, fast and responsive in service, and understanding complaints experienced by consumers so that employees can serve well and optimally.
Peran Perempuan dalam Meningkatkan Kesejahteraan Ekonomi Keluarga di Desa Maneron, Kabupaten Bangkalan Zahro, Zamrotus; Ruski; Ulum, Romiftahul
Jurnal Pendidikan Ekonomi Undiksha Vol. 14 No. 1 (2022)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jjpe.v14i1.48205

Abstract

The role of women in general is to manage matters related to the household, serve the needs of their husbands and take care of children, but with the development of the times, many women decide to work, compared to the situation of women in the eighties where they just stayed at home taking care of the house. stairs, women are considered not to be able to work as well as men. Working women is a common thing in today's modern era, with this women can develop their potential. The purpose of this research is to find out how the role of housewives in Maneron Village, Sepulu District, in improving the economic welfare of the family. The results of this study show that the role of housewives in the family in Maneron Village is not only based on the assumption that women only end up in the kitchen and take care of the family but also have a role in helping and improving the family's economic standard.
Co-Authors Octaviana Arisinta Ruski Zahro, Zamrotus Zahroh, Anilatus