Article Per Year (5 Year)
p-Index From 2020 - 2025
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All Journal Healthcare Nursing Journal Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Harmony Management: International Journal of Management Science and Business
Jacqueline Makanoneng
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Nursing

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Implementasi Manajemen Sumber Daya Manusia Di Fasilitas Kesehatan: Kajian Studi Literatur Jacqueline Makanoneng; Sri Sundari; Marisi Pakpahan
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 2 No. 2 (2024): Maret : Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v2i2.675

Abstract

Health human resource management is a crucial aspect in efforts to improve the level of public health and improve the quality of services in health facilities. Health resources play a key role in the transformation of health development in Indonesia. Good implementation of health service management in health facilities is needed so that health development in Indonesia can run optimally. This research uses a literature review method with an article search strategy via Google Scholar. Articles were selected based on the inclusion criteria in this study. The research results show that the implementation of health human resource management in health facilities is still not optimal, which causes a shortage and inequality of health human resources in these facilities. The government and related agencies are expected to be able to improve the health resource management system by analyzing health human resource needs. In addition, efforts need to be made to educate and distribute health human resources in health facilities to ensure more equitable and quality health services.
The Effect of Workload on Effective Education Delivery to Patients in the Cempaka II Inpatient Room, Bandung Adventist Hospital Aruan, Rohani; Stephen Legoh; Jacqueline Makanoneng
HealthCare Nursing Journal Vol. 7 No. 2 (2025): HealthCare Nursing Journal
Publisher : LP3M Universitas Muhammadiyah Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35568/healthcare.v7i2.6526

Abstract

Hospitals play a vital role in healthcare systems by delivering comprehensive medical services. Nurses, as essential healthcare personnel, are responsible for providing holistic nursing care, including health education. However, a high workload may compromise their ability to educate patients effectively.This study aimed to analyze the relationship between nurses’ workload and the effectiveness of patient education in the Cempaka II inpatient ward at Advent Hospital Bandung.A descriptive quantitative design was employed, utilizing univariate and bivariate analysis. Data were collected through structured questionnaires with from 16 nurses and analyzed using frequency distribution and correlation tests.The study revealed that 62.5% of nurses experienced a high workload. Despite this, 62.5% of respondents reported delivering effective patient education. Key workload factors included understaffing, patient dependency, documentation demands, and expectations from hospital leadership and patients’ families.While a majority of nurses provided education effectively, high workload indicators, such as staffing shortages and extensive responsibilities, remained a significant challenge, potentially affecting consistency and depth in patient education delivery.High nurse workload is prevalent and may hinder optimal patient education. Strategies to balance workload and maintain education quality are essential to support patient outcomes.
The Effect of Competence Work Motivation and Nurse Quality On The Inpatient Service Quality At Bandung Adventist Hospital Jacqueline Makanoneng; Rudianto Rudianto; Sediatmoko Sediatmoko; Marisi Pakpahan; Mardi Siswoyo
Harmony Management: International Journal of Management Science and Business Vol. 1 No. 4 (2024): December: International Journal of Management Science and Business
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/harmonymanagement.v1i4.36

Abstract

Increasingly tight hospital competition forces hospital management to continue to improve the quality of service, inpatient installation is a facility used by patients for more than 24 hours, so it will greatly affect patient satisfaction, therefore it is important for hospitals to ensure that nurse competence, and Nurse Quality who get work motivation can help hospitals to improve the quality of service. This study aims to analyze the effect of competence, work motivation and Nurse Quality partially and simultaneously on the quality of service. This study uses a quantitative analysis method conducted on 74 nurses at the Inpatient Installation of Advent Hospital Bandung in September 2024, data was collected using a questionnaire that had been tested for validity and reliability which was then processed using SPSS software. The results of this study indicate that partially and simultaneously nurse competence, work motivation and Nurse Quality have a significant and positive effect on the quality of service at the Inpatient Installation of Advent Hospital Bandung.
Co-Authors Aruan, Rohani Mardi Siswoyo Marisi Pakpahan Rudianto Rudianto Sediatmoko Sediatmoko Stephen Legoh Sundari, Sri