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All Journal Jurnal Edukasi dan Penelitian Informatika (JEPIN) Jurnal Pilar Nusa Mandiri SINTECH (Science and Information Technology) Journal Jurnal Teknik Informatika (JUTIF) Bulletin of Social Informatics Theory and Application
Junianto, Haris
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Computer Science & IT Education Social Sciences

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Journal : Jurnal Teknik Informatika (JUTIF)

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COMPARISON OF LOGISTIC REGRESSION AND RANDOM FOREST IN SENTIMENT ANALYSIS OF DISDUKCAPIL APPLICATION REVIEWS Junianto, Haris; Saputro, Rujianto Eko; Kusuma, Bagus Adhi; Saputra, Dhanar Intan Surya
Jurnal Teknik Informatika (Jutif) Vol. 5 No. 6 (2024): JUTIF Volume 5, Number 6, Desember 2024
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2024.5.6.1802

Abstract

Civil registration administration institutions such as Disdukcapil have an important role in carrying out government functions, in supporting the smooth running of administrative services the Government presents the Disdukcapil Mobile Application platform which aims to provide efficient and fast services to the community regarding various population administration needs. Sentiment analysis of user reviews on the Play Store for the Disdukcapil application is needed to understand user perceptions and needs, as well as to improve service quality and application development. In this study, researchers conducted sentiment analysis using 2 algorithms, namely: Logistic Regression and Random Forest, which after comparing by testing the two algorithms with test data of 18810 user review data from PlayStore, obtained the performance results of each algorithm as follows: 90% accuracy, 91% precision, 89% recall, and f1 90% for the performance results of the Logistic Regression algorithm, while for the performance results of the Random Forest algorithm accuracy 89%, precision 92%, recall 86% and f1-score 89%. From these results the Logical Regression algorithm has better performance than the Random Forest algorithm.
Co-Authors Arsi, Primandani Dhanar Intan Surya Saputra Didit Suhartono Kusuma, Bagus Adhi Rujianto Eko Saputro Saputra , Dhanar Intan Surya Saputra, Whisnu Yudha Sugiarti Sugiarti