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All Journal Fox Justi : Jurnal Ilmu Hukum Indonesian Journal of Entrepreneurship & Startups Jurnal Ilmiah Manajemen Ekonomi Dan Akuntansi (JIMEA) Global Management: International Journal of Management Science and Entrepreneurship
Dewi Yustiana
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGARUH PERSEPSI MASYARAKAT DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PENGGUNAAN TRANSPORTASI ONLINE (GO-JEK) DI SURABAYA UTARA Siti Nur Soleha; Dewi Yustiana; Eryka Yulia Andarsari Labina
Jurnal Ilmiah Manajemen Ekonomi Dan Akuntansi (JIMEA) Vol. 1 No. 1 (2023): November
Publisher : Publikasi Inspirasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62017/jimea.v1i1.916

Abstract

Pelayanan yang dapat memuaskan konsumen akan berdampak terjadinya pembelian berulang-ulang yang berarti akan terjadi peningkatan penjualan. Dengan pelayanan yang baik dapat menciptakan kepuasan dan loyalitas konsumen serta membantu menjaga jarak dengan pesaing. Tujuan yang ingin dicapai dalam penelitian ini adalah untuk mengetahui pengaruh persepsi masyarakat dan kualitas layanan terhadap kepuasan penggunaan transportasi online (GO-JEK) di Surabaya utara Populasi dalam penelitian ini adalah masyarakat yang berdomisili di Surabaya Utara sebagai responden. Pada penelitian ini terdapat sebanyak 15 indikator, maka minimal jumlah responden yang diperlukan dalam penelitian ini adalah 14 x 5 = 70 responden. Pada penelitian ini menggunakan uji regresi linier berganda Dari uraian dan hasil penelitian maka dapat ditarik kesimpulan sebagai berikut: Dari hasil penelitian dapat disimpulkan bahwa variabel Persepsi Masyarakat dan Kualitas Pelayanan secara bersama-sama mempunyai pengaruh yang signifikan terhadap Kepuasan  pada Layanan Gojek. Dari pengujian dengan uji t diketahui bahwa variabel bebas Persepsi Masyarakat dan Kualitas Pelayanan berpengaruh terhadap Kepuasan. Dari hasil perhitungan regresi linier berganda, diketahui yang memiliki nilai koefisien regresi paling besar adalah dari koefisisen variabel Kualitas Pelayanan sebesar 2.742 dibandingkan variabel bebas lainnya. Sehingga variabel Kualitas Pelayanan merupakan faktor yang dominan mempengaruhi Kepuasan pada Layanan Gojek.
Analysis of The Influence of Work Environment, Job Satisfaction and Work Load on Employee Performance at the East Belitung District Health Office Ahmad Zainuddin; Dewi Yustiana; Sari Handayani; Siti Nur Soleha
Indonesian Journal of Entrepreneurship and Startups Vol. 2 No. 2 (2024): July 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijes.v2i2.10598

Abstract

The extent to which an employee contributes to the organization they work for typically determines the success of that organization. In certain businesses, one of the main factors influencing a company's success is employee performance. The level of productivity that you desire is contingent upon the performance of your employee. The purpose of this study was to determine whether there is an effect of work environment, job satisfaction, and workload on employee performance at the Belitung Timur District Health Office. Either simultaneously, partially, or dominantly. So that the research can be taken into consideration for the Health Office of East Belitung Regency to understand what factors can affect the Employee Performance of the East Belitung Regency Health Office. Based on the study's findings, it was determined that the independent factors had a significant impact on the dependent variable, either concurrently or partially. Based on the study's findings, workload is the major variable. Based on the test results, the independent variable's contribution to the dependent variable is explained by the R square value of 91.9%.
The Influence of Authentic Leadership on Employee Performance through Employee Engagement at the Public Drinking Water Company Tirta Kanjuruan Malang Regency Ivan Widjaja; Dewi Yustiana; Koen Irianto Uripan
Global Management: International Journal of Management Science and Entrepreneurship Vol. 2 No. 2 (2025): International Journal of Management Science and Entrepreneurship
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalmanagement.v2i2.222

Abstract

This study aims to analyse the effect of authentic leadership on employee performance with employee engagement as a mediating variable at the Regional Drinking Water Company (PERUMDA) Tirta Kanjuruhan, Malang Regency. Authentic leadership is a leadership style that emphasises transparency, ethics, and honest relationships between leaders and employees, which is believed to increase employee engagement and performance. This study used a quantitative approach with a survey method. Data were collected through questionnaires distributed to employees of PERUMDA Tirta Kanjuruhan and analysed using Partial Least SquaresStructural Equation Modeling (PLS-SEM) technique. The results showed that authentic leadership has a positive and significant effect on employee engagement and employee performance. In addition, employee engagement was shown to act as a mediating variable that strengthens the relationship between authentic leadership and employee performance. The findings confirm the importance of authentic leadership in creating a work environment that supports employee engagement, which ultimately improves individual and organisational performance. This study provides implications for company management in developing more effective leadership strategies to improve employee productivity and well-being.
A Business Law Review on the Unauthorized Use of Product Photos That Infringe Copyright on Digital Marketplaces Dewi Yustiana
Fox Justi : Jurnal Ilmu Hukum Vol. 15 No. 03 (2025): Fox justi : Jurnal Ilmu Hukum, Edition 2025
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The rapid development of digital commerce has impacted the pattern of intellectual property rights violations, particularly copyright infringement of product photos on marketplace platforms. The unauthorized use of product photos by third parties often occurs and is frequently underestimated, even though such actions constitute copyright violations regulated under Law Number 28 of 2014 concerning Copyright. This study aims to review the legal business protection for copyright owners of product photos misused on digital marketplaces, as well as to analyze the responsibilities of business actors and platform providers. The method used is a normative juridical approach with legislation review and literature study. The results show that legal protection against copyright violations in the digital realm remains suboptimal, especially in terms of law enforcement and platform supervision. Strengthening regulations, socialization to business actors, and raising legal awareness among marketplace users are needed to prevent similar violations in the future.
Co-Authors Ahmad Zainuddin Eryka Yulia Andarsari Labina Hapzi Ali Ivan Widjaja Koen Irianto Uripan Lukman Hakim Sari Handayani Sari Handayni Siti Nur Soleha