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All Journal Jurnal Ilmu Komunikasi Dan Media Jurnal Ilmu Komunikasi dan Sosial Politik
Putra, Charlie Doma
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Environmental Science Library & Information Science Social Sciences

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Strategi Komunikasi Kepolisian Daerah Sumatera Barat (Polda Sumbar) Dalam Menunjang Kualitas Pelayanan Terhadap Masyarakat Putra, Charlie Doma; Darwis, Yuliandre
Jurnal Ilmu Komunikasi Dan Sosial Politik Vol. 1 No. 3 (2024): Januari - Maret
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jiksp.v1i3.655

Abstract

This research aims to describe and analyze the West Sumatra Regional Police (Polda Sumbar) Communication Strategy in Supporting Service Activities and to find obstacles in service faced by the Polda Sumbar. This study used qualitative research methods. In the era of increasingly rapid development of digitalization, the communication strategy applied in services has become the main factor in the implementation of services, good service is guaranteed by appropriate communication and digital developments make it easier for people to assess the quality of a service just through communication so that a good opinion is formed. Regarding this matter, the Polda Sumbar must implement objective, trustworthy communication and be participatory. Implementing appropriate communication strategies supports service activities at the Polda Sumbar .
Peran Komunikasi Pemerintah Kota Padangdalam Penanganan Tawuran Di Kota Padang Putra, Charlie Doma; Chatra, Emeraldy; Arif, Ernita
Jurnal Ilmu Komunikasi Dan Media Sosial (JKOMDIS) Vol. 5 No. 3 (2025): September - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jkomdis.v5i3.3238

Abstract

This study examines the role of government communication in handling youth gang fights in Padang City, which has become a complex social problem due to a significant increase in cases (40 cases in 2022), the involvement of youth gangs, the escalation of armed violence, and the impact on the city's image as a center of education and tourism. Objective of this study is to explore the dynamics of communication among stakeholders in addressing youth gang violence in Padang City. The qualitative research method uses a phenomenological approach applied through in-depth interviews with 11 key informants (government officials, police, teachers, community leaders, parents, and gang members), observations, and analysis of policy documents and police data. The research findings reveal that: (1) The dynamics of communication among stakeholders are reactive, fragmented, and lack intensity, with coordination only becoming optimal post-incident; (2) The perspectives of youth indicate that involvement in fights is driven by environmental influences, peer pressure, curiosity, and identity-seeking, as well as a lack of understanding of risks; (3) Communication narratives focus on law enforcement (patrols, school sanctions) and preventive programs based on local wisdom (Barisan Dubalang), but are not yet integrated with psychosocial approaches; (4) Barriers to effectiveness include sectoral egoism, temporary communication (only during incidents), and weak synergy of sustainable programs. This study concludes that there is a need to transform the communication model to be collaborative, preventive, and based on the needs of adolescents, by utilizing digital technology and strengthening the role of families and traditional leaders as strategic partners.
Co-Authors Darwis, Yuliandre Emeraldy Chatra Ernita Arif