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All Journal INJURITY: Journal of Interdisciplinary Studies Composite: Journal of Civil Engineering
Wijaya, Nika Devi Permata
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Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Engineering Public Health Social Sciences Transportation

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Analisis Tingkat Kepuasan Penumpang Terhadap Pelayanan Fasilitas Terminal Keberangkatan Bandar Udara Komodo, Labuan Bajo Fabrin, Bonavantura; Fadillah, Achmad; Susanti, Eko Indah; Wijaya, Nika Devi Permata
Composite: Journal of Civil Engineering Vol 1, No 2 (2022): Desember 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/cjce.v1i2.8575

Abstract

Labuan Bajo merupakan daerah pariwisata yang diprioritaskan, sehingga keberadaan bandar udara Komodo merupakan komponen yang penting. Oleh sebab itu, diperlukan fasilitas yang memadai dalam melayani kebutuhan pengguna jasa. Penelitian bertujuan untuk mengetahui tingkat pelayanan fasilitas dan kepuasan penumpang dijalur keberangkatan Bandar Udara Komodo sesuai dengan peraturan. Pengamatan dilakukan terhadap 100 penumpang dari total penumpang 185.197 orang. Metode analisis yang digunakan adalah importance performance analysis (IPA) untuk mengukur tingkat kepuasan penumpang. Hasil menunjukkan bahwa tingkat pelayanan fasilitas sudah sesuai dengan peraturan, namun fasilitas keberangkatan dan check in counter belum sesuai dengan peraturan sehingga perlu ditingkatkan. Berdasarkan analisis IPA tingkat kepuasan penumpang menunjukan bahwa pada umumnya penumpang puas dengan pelayanan fasilitas yang ada dengan tingkat kesesuain sebesar 89,66%, namun aspek penataan area dan karamahan staf  area check in, jumlah counter dan jumlah toilet pada jalur keberangkatan tidak memberi kepuasan bagi penumpang.
Evaluation of Factors Influencing Bicycle Accidents as an Effort to Improve Transportation Safety and Sustainability in Surabaya City Wijaya, Nika Devi Permata; Leksono, Bambang Tri
Interdiciplinary Journal and Hummanity (INJURITY) Vol. 4 No. 10 (2025): Injuruty: Interdiciplinary Journal and Humanity
Publisher : Pusat Publikasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58631/injurity.v4i10.1489

Abstract

Traffic accidents involving cyclists remain a pressing urban safety issue in Indonesia, where mixed traffic patterns increase risks for non-motorized road users. The growing number of cyclists in Surabaya underscores the need for proper infrastructure planning that ensures both safety and mobility efficiency. This research aims to analyze the factors contributing to bicycle accidents and propose appropriate bicycle lane design recommendations based on road function, geometric characteristics, and traffic performance. The study employs a quantitative-descriptive method, combining accident data analysis, road geometry assessment, and Level of Service (LOS) evaluation. Findings reveal that cyclist accidents are predominantly influenced by socioeconomic factors, low safety awareness, lack of protective equipment, and insufficient road space allocation. Young cyclists with minimal safety discipline are particularly vulnerable, especially during morning hours on arterial roads with high traffic volumes. Based on the LOS and road classification, arterial roads such as Ahmad Yani, Darmo, and Ngagel require Type C (bike road) lanes with full physical separation from motorized traffic, while collector roads such as Ir. H. Soekarno, Kedung Cowek, and Mastrip are suitable for Type A (bike lane) configurations located alongside vehicle lanes. These results highlight that context-sensitive bicycle lane design—tailored to traffic characteristics and road capacity—is essential for promoting cyclist safety, reducing accident rates, and supporting sustainable urban mobility in Surabaya.
Co-Authors Achmad Fadillah Bambang Tri Leksono Fabrin, Bonavantura Susanti, Eko Indah