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Hospitality Business Success: The Vital Role of Human Resource Training in The Digital Era Muhammad, A Fadel; Devi, Ni Nyoman; Goeliling, Ardiansyah; Arimbawa, I Gede Arya Pering; Amin, Abdul Rahim
Economics and Business Journal (ECBIS) Vol. 2 No. 1 (2023): November
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v2i1.101

Abstract

Human resource management (HRM) in the hospitality industry is a key element to achieving success and providing quality service to guests. HR management covers various aspects, including career planning, development, training, compensation, and performance appraisal. This research uses a qualitative approach in a descriptive research type to understand the important role of HR in the hospitality industry. Career planning and employee development help motivate and maintain employee morale, while ensuring placements that match their competencies and goals. Fair and sustainable compensation is an important factor in maintaining employee satisfaction and motivating them to perform. Performance appraisals help identify employees' strengths and weaknesses and provide the necessary feedback for improvement. In the competitive hospitality industry, effective HR management is the key to success in delivering superior service and achieving long-term business goals. This research provides insight into the importance of HR management in the hospitality industry in the digital era.
Optimization of Human Resources to Improve Corporate Financial Health: A Qualitative Perspective and Best Practices Hamsyah; Arimbawa, I Gede Arya Pering; Rostini; Bakri, Risna Melati Sukma; Muhammad, A Fadel
Economics and Business Journal (ECBIS) Vol. 2 No. 6 (2024): September
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v2i6.189

Abstract

In the era of globalization and increasingly intense competition, the management of Human Resources (HR) has become a crucial factor for ensuring company sustainability and growth. This study aims to explore the impact of HR optimization on a company's financial health using a qualitative approach. Employing a case study methodology, the research analyzes companies that have successfully implemented effective HR strategies, including employee development, competitive compensation policies, performance management, and wellness programs. Data was collected through in-depth interviews with HR managers, executives, and employees, as well as internal document analysis and direct workplace observation. The findings indicate that effective HR practices can reduce costs, enhance productivity, and lower turnover rates, all contributing to improved financial performance. The results support Wright and McMahan's (2011) theory that effective HR management acts as an enabler for achieving competitive advantage. The study also aligns with Huselid’s (1995) research, which highlights the importance of competitive compensation policies in boosting productivity and financial health. This research underscores the significance of aligning HR strategies with financial goals and adopting best practices in HR management to improve operational efficiency and achieve sustainable financial objectives.
Public Administration Innovation in Supporting the Digital Tourism Ecosystem Arimbawa, I Gede Arya Pering; Muhammad, A Fadel
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 2 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i2.70621

Abstract

Digital tourism has changed the paradigm of the tourism industry by utilizing information and communication technology (ICT) to improve interactions between tourist destinations and visitors. This research highlights the important role of innovation in public administration in building an inclusive and sustainable digital tourism ecosystem. Through descriptive analysis and literature review, this research reveals that the use of mobile applications, digital platforms, and big data has changed the way tourism destinations are managed. The government's implementation of ICT improves the efficiency of public services, expands information accessibility for tourists, and supports environmental conservation efforts. Case studies from various countries show that the adaptation of technology in public administration not only improves operational efficiency but also promotes active participation in sustainable tourism activities. Despite its positive potential, the implementation of digital tourism is faced with a number of challenges. Low digital literacy among tourism industry players and personal data protection issues are the main barriers to adopting new technologies. Strong collaborative efforts between the government, private sector, and the community are important to create a dynamic and adaptive tourism ecosystem. Data integration between various stakeholders is expected to improve coordination and effectiveness in decision-making, as well as promote sustainable innovation in tourism management. This research underscores that innovation in public administration is not only about the application of technology, but also about broader transformations in the way government interacts with society and industry. By understanding the impact of technology on public administration and the development of digital tourism ecosystems, this research provides a foundation for the development of responsive and effective public policies in the face of the digital age and globalization in the tourism sector.
Strategy for Human Capital Development in The Entrepreneurial Environment in The Digital Era Rostini; Arimbawa, I Gede Arya Pering; Goeliling, Ardhie; Vianti, Nela Nur; A Rahman, Fatmawati
Economics and Business Journal (ECBIS) Vol. 3 No. 3 (2025): March
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v3i3.192

Abstract

In the digital era, entrepreneurship has undergone significant transformation, particularly in human capital management. This study explores strategies for human capital development within digital entrepreneurial environments, focusing on digital skills training, collaborative learning, and flexible work arrangements. Using a qualitative approach, data were collected through semi-structured interviews, focus group discussions (FGDs), and document analysis. The findings indicate that entrepreneurs who adopt digital-based human capital development strategies experience improvements in workforce skills, innovation, and business productivity. However, challenges such as limited resources, resistance to change, and digital literacy gaps remain significant barriers, particularly for small and medium enterprises (SMEs). This study highlights the role of leadership and digital platforms as solutions to overcome these obstacles. The findings provide valuable insights for business practitioners and policymakers in designing more effective and sustainable human capital development strategies in the digital age.
Effect of Job Satisfaction on Employee Commitment at PT. Bank Mandiri Regional Credit Card Makassar (Persero) Tbk Amin, Abd Rahim; Peringga, Bayu; Arimbawa, I Gede Arya Pering; Goeliling, Ardhi; Muhammad, A Fadel
International Humanity Advance, Business & Sciences Vol 1 No 3 (2024): January
Publisher : PT Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/ijhabs.v1i3.86

Abstract

The purpose of this study was to determine the effect of job satisfaction on employee commitment. This research was conducted at PT Bank Mandiri Regional Credit Card Makassar on a number of employees. Data were collected from 31 respondents using the OCS measurement scale for employee commitment and JDI job satisfaction. The results of the study using regression analysis show that job satisfaction has a positive and significant effect on employee commitment, meaning that the higher the job satisfaction, the higher the work commitment and vice versa.