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All Journal EKONOMIS : Journal of Economics and Business International Journal of Humanities, Law, and Politics
Kirani, Agnes Neisha
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Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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The Effect of Training and Career Development on Company Performance: A Systematic Literature Review Fabian, Natanael Tio; Kirani, Agnes Neisha; Dewi, Puja Kalima; Gracia, Ribka; Loei, Jonathan; Muyandi, Muhammad Rachman; Kalfin
International Journal of Humanities, Law, and Politics Vol. 2 No. 1 (2024): International Journal of Humanities, Law, and Politics
Publisher : Communication in Research and Publications (CRP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijhlp.v2i1.57

Abstract

Company performance in the business era is something that needs to be considered in maintaining the continuity of a company. Training and career development are one of the variables that affect company performance. Therefore, this study will look at the effect of training and career development on employee performance based on literature review. In this study using article data that has been published in google scholar indexed journals from 2013-2023. This study uses a systematic literature review method in obtaining the expected results. Based on the results of the analysis obtained that training and career development have a role in improving employee performance. Training on employee performance has an important relationship. With training, employees can develop skills, as well as various kinds of new knowledge. Along with the training conducted by the company, the performance produced by employees will also increase which will affect the development of the company. Likewise, with career development in the company, it will trigger employee enthusiasm to work harder, motivate employees, and attract employees to work for a long time in the company.  Based on the results of this study, it is hoped that it can be a reference for companies in improving employee performance. Of course, by paying attention to variables of training and career development.
Analisis Kualitas Layanan Susi Air sebagai Operator Penerbangan Perintis di Luwu Utara Fanggidae, Paulus Yulis; Kirani, Agnes Neisha; Melviana, Melviana
Ekonomis: Journal of Economics and Business Vol 8, No 2 (2024): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v8i2.2099

Abstract

Customer satisfaction is one of the main keys to determining the success of a business and its sustainability. Service businesses are business activities that require users to be in a "service encounter" and this requires creating an atmosphere and providing adequate supporting facilities, in addition to other variables, so that the service delivery process can be enjoyed and satisfy customers. Aviation services are a very promising business activity, especially to support human activities in general. Higher education must improve the quality of services offered, of course this must be equipped with various supporting attributes and create an atmosphere when carrying out "delivery service" in "service encounters" with a pleasant "ambiance situation" that needs to be created. In the midst of increasingly fierce competition and increasingly smart customers, educational institutions must be able to overcome current challenges by providing the best service. Increasing competition has encouraged many educational institutions to invest and develop quality services by integrating various aspects, such as human resources, equipment, technology and supporting programs to simplify the delivery process. Consumers tend to be less “loyal” and more easily switch to service providers that match their perceptions. This effort is also part of the organization's commitment to continuously improving quality.
Co-Authors Dewi, Puja Kalima Fabian, Natanael Tio Fanggidae, Paulus Yulis Gracia, Ribka kalfin Kalfin Loei, Jonathan Melviana, Melviana Muyandi, Muhammad Rachman