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Satisfaction with Digital Financial Services in the Majene District SME Sector Syamsuddin, Fajar Rakasiwi; Samsuardi Said; Dirmansyah Darwin; Saddam Husain Tamrin
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.563

Abstract

Advances in technology and information have affected life, especially in the business world. Technology includes a complex process involving people, processes, ideas, tools, and organizations to analyze problems, find solutions, and manage solutions with specific goals. The use of digital financial services can improve people's welfare by increasing economic activity, but the level of digital financial literacy in Indonesia is still low. This study aims to measure the use and satisfaction of the MSME sector in Majene Regency with digital financial services. A mixed-method approach with Descriptive Statistics and Ordinary Least Square (OLS) methods was used to analyze data from 165 MSMEs in Majene Regency. The results show that perceived benefits (X1) and ease of use (X2) have a significant influence on digital financial service satisfaction (Y). Partial and simultaneous tests show a significant effect of the independent variables on the dependent variable. The coefficient of determination shows that the independent variables explain most of the variation in the dependent variable. In conclusion, perceived benefits and ease of use significantly affect satisfaction with digital financial services in Majene Regency MSMEs. Therefore, improving digital financial literacy and ease of use of these services is essential to increase MSME adoption and satisfaction with digital financial services. The government and digital financial service providers need to collaborate to provide adequate education and training to MSMEs to maximize the potential of these services in supporting local economic development.
Collaborative Dynamics dalam Penanganan Stunting Melalui Program Ma’silambi di Desa Duampanua Kabupaten Polewali Mandar Rizal Pauzi; Nurmadina Jamhur; Saddam Husain Tamrin; Muh Tang Abdullah
PENA BANGSA: Bisnis dan Tata Kelola Publik Adaptif Vol. 1 No. 1 (2025): June 2025
Publisher : PT. Palem Edukasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69616/pb.v1i1.258

Abstract

Stunting is a serious public health issue in Indonesia, including in Duampanua Village, Polewali Mandar Regency, which has a high prevalence of stunting. Addressing stunting requires collaboration among various parties, including the government, community, and relevant sectors. This study aims to analyze the collaborative dynamics in addressing stunting through the Ma’silambi Program in Duampanua Village, based on the Collaborative Dynamics theory proposed by Emerson et al. (2012), which includes principled engagement, shared motivation, and capacity for joint action. The approach used in this study is qualitative with a case study research design. Data were collected through interviews with 10 informants consisting of government stakeholders, community members, and other related parties, as well as program documentation analysis. The findings of the study show that although community participation is high, collaboration among stakeholders is still not effective. Several factors hindering the effectiveness of collaboration include unclear role distribution, lack of binding regulations, absence of routine meetings, and inadequate support for all involved parties. As a result, achieving zero stunting in Duampanua Village remains difficult. This study recommends that the village government and the health department clarify the roles of each stakeholder, improve communication and coordination, and establish a binding Village Regulation (PERDES) related to the Ma’silambi program. Future research is expected to examine external factors affecting the success of collaboration, such as socioeconomic factors and government policies.