Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Unes Law Review
Nainggolan, Valen
Unknown Affiliation
Education Law, Crime, Criminology & Criminal Justice Physics Public Health Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Optimalisasi Pengembalian Dana pada Kesalahan Transfer Nainggolan, Valen; Djajaputra, Gunawan
UNES Law Review Vol. 6 No. 4 (2024): UNES LAW REVIEW (Juni 2024)
Publisher : LPPM Universitas Ekasakti Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/unesrev.v6i4.1934

Abstract

The mechanism of fund reimbursement in cases of transfer errors is crucial in maintaining customer trust and satisfaction in banking services. This study aims to investigate and propose optimal steps to enhance the effectiveness of fund reimbursement mechanisms. The research methodology involves literature analysis and case studies to understand key challenges and best practices in the banking industry. Findings indicate that transfer errors can occur due to various factors, including human error, system glitches, or fraudulent activities. To optimize fund reimbursement mechanisms, a holistic approach is required, encompassing improvements in internal processes, enhanced transparency, and communication with customers, as well as the implementation of advanced technologies such as anomaly detection and automated verification. The implications of this research underscore the importance for banks to continuously improve their systems and procedures in handling transfer errors, thereby enhancing customer trust and maintaining corporate reputation. This study provides practical guidance for banks in addressing challenges related to transfer errors and ensuring swift and accurate fund reimbursements to customers.
Optimalisasi Pengembalian Dana pada Kesalahan Transfer Nainggolan, Valen; Djajaputra, Gunawan
UNES Law Review Vol. 6 No. 4 (2024)
Publisher : Universitas Ekasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/unesrev.v6i4.1934

Abstract

The mechanism of fund reimbursement in cases of transfer errors is crucial in maintaining customer trust and satisfaction in banking services. This study aims to investigate and propose optimal steps to enhance the effectiveness of fund reimbursement mechanisms. The research methodology involves literature analysis and case studies to understand key challenges and best practices in the banking industry. Findings indicate that transfer errors can occur due to various factors, including human error, system glitches, or fraudulent activities. To optimize fund reimbursement mechanisms, a holistic approach is required, encompassing improvements in internal processes, enhanced transparency, and communication with customers, as well as the implementation of advanced technologies such as anomaly detection and automated verification. The implications of this research underscore the importance for banks to continuously improve their systems and procedures in handling transfer errors, thereby enhancing customer trust and maintaining corporate reputation. This study provides practical guidance for banks in addressing challenges related to transfer errors and ensuring swift and accurate fund reimbursements to customers.
Co-Authors Djajaputra, Gunawan