Unes Law Review
Vol. 6 No. 4 (2024): UNES LAW REVIEW (Juni 2024)

Optimalisasi Pengembalian Dana pada Kesalahan Transfer

Nainggolan, Valen (Unknown)
Djajaputra, Gunawan (Unknown)



Article Info

Publish Date
04 Jun 2024

Abstract

The mechanism of fund reimbursement in cases of transfer errors is crucial in maintaining customer trust and satisfaction in banking services. This study aims to investigate and propose optimal steps to enhance the effectiveness of fund reimbursement mechanisms. The research methodology involves literature analysis and case studies to understand key challenges and best practices in the banking industry. Findings indicate that transfer errors can occur due to various factors, including human error, system glitches, or fraudulent activities. To optimize fund reimbursement mechanisms, a holistic approach is required, encompassing improvements in internal processes, enhanced transparency, and communication with customers, as well as the implementation of advanced technologies such as anomaly detection and automated verification. The implications of this research underscore the importance for banks to continuously improve their systems and procedures in handling transfer errors, thereby enhancing customer trust and maintaining corporate reputation. This study provides practical guidance for banks in addressing challenges related to transfer errors and ensuring swift and accurate fund reimbursements to customers.

Copyrights © 2024






Journal Info

Abbrev

law

Publisher

Subject

Education Law, Crime, Criminology & Criminal Justice Physics Public Health Social Sciences

Description

UNES Law Review adalah Jurnal Penelitian Hukum yang dikelola oleh Magister Hukum Pascasarjana, Universitas Ekasakti Padang. Penelitian yang dimuat merupakan pendapat pribadi peneliti dan bukan merupakan pendapat editor. Jurnal terbit secara berkala 4 (empat) kali dalam setahun yaitu September, ...