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Analysis of The Influence of Training and Capacity Development Programs on Improving Service Quality and Performance of Medical Personnel in Handling Patients Yunus, Andri; Wilanda, Alifah; Hari Haji, Wachyu; Alatas, Abd. Rahman; Dharmawan, Donny
International Journal of Engineering, Science and Information Technology Vol 4, No 2 (2024)
Publisher : Department of Information Technology, Universitas Malikussaleh, Aceh Utara, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v4i2.484

Abstract

This work aims to address students' subjective perceptions of needs and problems in dealing with patient aggression. This research uses a cross-sectional study approach with a pretest-posttest design. Data was collected through interviews. From the results of the analysis, it was found that training in dealing with aggressive patients had a significant impact on improving the skills and self-confidence of nursing students. This training not only provides benefits on an individual level but can also improve overall results in the work environment. Integration of de-escalation topics into future training will be critical to increasing individual preparedness for situations that may occur in the workplace. Through a holistic and sustainable approach to developing education and training curricula in the health and nursing fields, students can be better prepared and confident in dealing with aggressive situations in nursing practice in the future.
Human Resource Development in Increasing Work Productivity Husain, Fransiska; Yulia, Rasty; Syaifudin, Arif; Karyadi, Sugeng; Alatas, Abd. Rahman
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.794

Abstract

Human resources have a major role in every organizational activity. As the main key, human resources will determine the success of the implementation of organizational activities. Human resources always play an active and dominant role in every organization, because human resources are planners, actors and determinants of the realization of organizational goals. A productive person describes the potential, perception and creativity of a person who always wants to contribute his abilities to benefit himself and his environment. The aim of this research is to explain human resource development in increasing work productivity. To help answer questions about human resource development in increasing work productivity, the type of research is theoretical research with the help of secondary sources such as books or journals.
Human Resource Development in Increasing Work Productivity Husain, Fransiska; Yulia, Rasty; Syaifudin, Arif; Karyadi, Sugeng; Alatas, Abd. Rahman
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.794

Abstract

Human resources have a major role in every organizational activity. As the main key, human resources will determine the success of the implementation of organizational activities. Human resources always play an active and dominant role in every organization, because human resources are planners, actors and determinants of the realization of organizational goals. A productive person describes the potential, perception and creativity of a person who always wants to contribute his abilities to benefit himself and his environment. The aim of this research is to explain human resource development in increasing work productivity. To help answer questions about human resource development in increasing work productivity, the type of research is theoretical research with the help of secondary sources such as books or journals.