Fitriani Dewi, Euis Nur
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Journal : International Journal of Applied Information Systems and Informatics

User Experience Analysis On Siliwangi University SIMAK Using Heart Metrics Framework Based On User Background Adhitya, Teddy; Fitriani Dewi, Euis Nur; Nugraha, Muhamad Albait
Journal of Applied Information System and Informatic (JAISI) Vol 2, No 1 (2024): Mei 2024
Publisher : Deparment Information System, Siliwangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37058/jaisi.v2i1.11085

Abstract

Sistem Informasi Akademik (SIMAK) Universitas Siliwangi (UNSIL) merupakan sistem informasi yang dikembangkan oleh UPT TIK Universitas Siliwangi. SIMAK UNSIL merupakan penunjang utama kegiatan proses administrasi akademik yang dituntut mempunyai nilai informatif, tergolong website yang mudah digunakan, dan mempunyai user experience yang baik. Pengalaman pengguna dapat menjadi tolak ukur penerimaan SIMAK. Penelitian ini dilakukan untuk mengevaluasi pengalaman pengguna pada SIMAK UNSIL Kota Tasikmalaya berdasarkan latar belakang pengguna dan seluruh cluster menggunakan HEART Metrics Framework yang diklasifikasikan berdasarkan tingkat kegunaan. Penelitian ini membahas tentang hasil user experience berdasarkan hasil pengumpulan data kuesioner yang disebarkan kepada 7 fakultas/cluster yang berperan sebagai user background dengan 100 responden/cluster yang merupakan mahasiswa aktif Universitas Siliwangi. Pengukuran pengalaman pengguna menggunakan HEART Metrics Framework per keseluruhan karakteristik cluster pada Happiness 0,73 (tinggi), Engagement 0,73 (tinggi), Adopsi 0,70 (tinggi), Retensi 0,78 (tinggi), dan Task Success 0,70 (tinggi). User experience berdasarkan rata-rata background pada masing-masing karakteristik di setiap cluster berada pada nilai kriteria lebih dari 0,7 (tinggi), namun pada cluster FAPERTA rata-ratanya dibawah 0,7 kecuali Retention, maka pada cluster FAI karakteristik Retention mempunyai nilai 0,80 dan pada klaster FKIP Retensi mempunyai nilai 0,82 (sangat tinggi). Berdasarkan hasil tersebut, dalam perbaikan atau pengembangan lebih lanjut, SIMAK UNSIL dapat lebih memperhatikan aspek perbedaan latar belakang penggunanya. 
Information Technology Governance Assessment Using The Cobit 2019 Framework and ISO/IEC 38500 at RSUD XYZ Azzahra, Berliana; Rachman, Andi Nur; Fitriani Dewi, Euis Nur
Journal of Applied Information System and Informatic (JAISI) Vol 2, No 2 (2024): November 2024
Publisher : Deparment Information System, Siliwangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37058/jaisi.v2i2.12722

Abstract

The advancement of Information Technology (IT) is a crucial prerequisite for bolstering the efficacy and efficiency of organizational operations, encompassing healthcare establishments like RSUD XYZ. But problems like unreliable networks, antiquated computers, and a lack of IT knowledge in human resources (HR) arise. Therefore, to guarantee efficient IT usage, a thorough IT governance assessment is required. In order to help overcome current challenges, this study intends to assess IT governance at RSUD XYZ utilizing the COBIT 2019 framework and ISO 38500 standards.Three primary processes are assessed using the Capability Maturity Model Integration (CMMI) framework: Ensured Risk Optimisation (EDM03), Managed Risk (APO12), and Human Resources (APO07). According to the evaluation results, APO07 successfully attained level 4 as intended, APO12 was at level 3 of goal 5, and the EDM03 process was at level 2 of target 4. The identified competency gaps formed the basis for the preparation of improvement recommendations. In addition, this research also proposes introducing other processes such as ITIL for IT service management and TOGAF integration to support enterprise architecture.It is anticipated that these findings would enable agencies to strengthen their IT governance capacities in order to minimize current gaps and meet more ideal goals. This study offers RSUD XYZ thorough guidelines for enhancing more effective and efficient IT governance, hence facilitating the integration of IT plans with hospital business objectives.
IMPLEMENTATION OF ANALYTICAL HIERARCHY PROCESS (AHP) IN DETERMINING CRITERIA FOR NEW HOUSING DEVELOPMENT AND BEST LOCATIONS IN TASIKMALAYA CITY Nugraha, Muhammad Bisma; Rachman, Andi Nur; Fitriani Dewi, Euis Nur
Journal of Applied Information System and Informatic (JAISI) Vol 2, No 2 (2024): November 2024
Publisher : Deparment Information System, Siliwangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37058/jaisi.v2i2.13261

Abstract

The growth in the number of households with access to decent and affordable housing in Tasikmalaya City continues to increase. This indicates that housing development in Tasikmalaya City is undergoing significant progress. The criteria for selecting housing vary widely, depending on the priorities of each individual, in line with their expectations for the housing they will live in. These varied choices present challenges for both housing developers and the public in determining the criteria and location of housing. This study aims to develop an information system that can support housing development in new housing projects in Tasikmalaya City. This goal is achieved by creating a Decision Support System (DSS) that considers all housing selection criteria to accelerate and simplify the decision-making process, using the Analytical Hierarchy Process (AHP) method. The research findings indicate that the risk criterion is the highest priority according to the views of stakeholders and the general public, while the design criterion is given the least priority. Information based on selected criteria can be accessed through the "Sistem Masa Depan" (SIMADEP) application, which assists users in making informed decisions.Keywords: Analytical Hierarchy Process (AHP), Decision Support System (DSS), Housing