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The Effect of Workload and Burnout on Job Stress among Regional Police Officers of South Sumatra through Resilience as an Intervening Variable Ambiko, Diajeng Woro; Zunaidah; Cahyadi, Afriyadi
International Journal of Economics Accounting and Management Vol. 2 No. 2 (2025): IJEAM - July 2025
Publisher : PT. INOVASI TEKNOLOGI KOMPUTER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60076/ijeam.v2i2.1448

Abstract

This study aims to examine the influence of workload and burnout on job stress among officers of the South Sumatra Regional Police (Polda Sumsel), with resilience serving as a mediating variable. A quantitative method with an explanatory research approach was employed, involving a survey of 294 personnel from the Special Criminal Investigation Directorate (Ditreskrimsus), General Criminal Investigation Directorate (Ditreskrimum), Traffic Directorate (Ditlantas), and Water and Air Police Directorate (Ditpolairud) of Polda Sumsel. Data were collected using a Likert-scale questionnaire and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). The results reveal that workload has a significant direct effect on job stress among police officers. Burnout also demonstrates a significant direct effect on job stress. Furthermore, both workload and burnout exert significant direct effects on resilience. Resilience has a significant direct effect on job stress. In addition, resilience significantly mediates the relationships between workload and job stress, as well as between burnout and job stress among police officers.
Pengaruh Profesionalisme Sumber Daya Manusia terhadap Kinerja Karyawan di Kantor Samsat Wilayah II Kota Palembang Ambiko, Diajeng Woro; Hadjri, M. Ichsan; Santati, Parama
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.625

Abstract

This study aims to determine the effect of human resource professionalism on employee performance in the SAMSAT office regional II, Palembang City. The population in this study is all employees of the SAMSAT office regional II, Palembang City which amounts 72 employees. This study used saturated sampling technique. Data used in this study is primary data that collected by quisioner technique. The data analysis technique used is simple linear regression analysis. Based on the result of the study showed that the human resource professionalism had a positive and significant effect on employee performance of the SAMSAT office regional II, Palembang City. Keywords: Human Resource Professionalism, Employee Performance
Pengaruh Profesionalisme Sumber Daya Manusia terhadap Kinerja Karyawan di Kantor Samsat Wilayah II Kota Palembang Ambiko, Diajeng Woro; Hadjri, M. Ichsan; Santati, Parama
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.625

Abstract

This study aims to determine the effect of human resource professionalism on employee performance in the SAMSAT office regional II, Palembang City. The population in this study is all employees of the SAMSAT office regional II, Palembang City which amounts 72 employees. This study used saturated sampling technique. Data used in this study is primary data that collected by quisioner technique. The data analysis technique used is simple linear regression analysis. Based on the result of the study showed that the human resource professionalism had a positive and significant effect on employee performance of the SAMSAT office regional II, Palembang City. Keywords: Human Resource Professionalism, Employee Performance