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ANALISIS FAKTOR PENYEBAB EKSTERNAL DAN INTERNAL KEBANGKRUTAN EASTMAN KODAK COMPANY Maylinasari, Lely; Meisaputri, Ratna; Fahmi, Fiqih Zulfikar; Firky, Alfandio
Journal of Digital Business and Innovation Management Vol. 1 No. 1 (2022): June 2022
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jdbim.v1i1.48677

Abstract

Analysis of the factors that influence customer satisfaction using Eastman Company Tow Matrix analysis, External Factor Evaluation analysis is used to determine the company's external factors related to opportunities and threats. This analysis aims to find out and analyze what factors are opportunities and threats that will be faced by the company using Tows, EFE, IFE analysis. The method used in the analysis process is the Tows, EFE, IFE process by using a predetermined table. The results show that sequentially the analysis used affects the company using Tows analysis, EFE, IFE are Opportunities, Threads, Strengths, Weaknesses. Therefore the analysis that affects the company can develop. Keywords: customer satisfaction; Eastman Company's Tow Matrix analysis; EFE; IFE
ANALISIS DAN DESAIN SISTEM APLIKASI KANTIN ELEKTRONIK (E-CANTEEN) BAGI MAHASISWA DAN STAFF UNIVERSITAS Cahyani, Putri Rigita; Maylinasari, Lely; Ambami, Sinta Aisyah; Putra, Bagaskara Rahadi
Journal of Digital Business and Innovation Management Vol. 2 No. 2 (2023): December 2023
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jdbim.v2i2.58084

Abstract

The E-Canteen application is an innovative solution that aims to change the traditional way of managing canteens into a more efficient and practical process through digital technology. This application allows students and staff to order food online via mobile devices or computers. In managing traditional canteens, there are often long queues and a waste of time in ordering food. In addition, sometimes, there is a mismatch between the available food stock and the user's wishes. The E-Canteen application is here to solve these problems by providing efficient and practical solutions.