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All Journal Syntax Literate: Jurnal Ilmiah Indonesia Journal Research of Social Science, Economics, and Management Neraca Manajemen, Akuntansi, dan Ekonomi
Kadir, Nurida Abdul
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Humanities Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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ANALISIS PELATIHAN DAN PENGEMBANGAN SUMBER DAYA MANUSIA BERBASIS KOMPETENSI TERHADAP KINERJA KARYAWAN PADA PT ISS INDONESIA CABANG SURABAYA Kadir, Nurida Abdul; Moh Afrizal Miradji
Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi Vol. 7 No. 3 (2024): Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8734/musytari.v7i3.4926

Abstract

Abstrak PT ISS Indonesia cabang surabaya menyadari sepenuhnya bahwa sumber daya manusia merupakan aset penting dalam peningkatan kinerja perusahan sehingga harus dikelola dan dikembangkan terus menerus.Sumber Daya Manusia sangat menentukan proses berhasilnya kinerja suatu organisasi. Pengembangan Sumber Daya Manusia, bertujuan untuk lebih memudahkan terwujudnya tujuan organisasi, sebab berkualitasnya sumber daya manusia dianggap mampu dalam menjalankan tugas dan fungsinya sebagai karyawan didalam suatu organisasi. Pentingnya pelatihan dan pengembangan kinerja karyawan PT ISS Indonesia cabang Surabaya diharapkan karyawan mampu melakukan pekerjaannya atau memiliki kapabilitas sesuai kebutuhan kompentensi, hal ini juga berdampak pada penilaian masyarakat sebagai pelanggan untuk itu, PT ISS Indonesia cabang surabaya berkomitmen meningktkan kapasitas dan kapabilitas setiap karyawan pada jenjang organisasi dalam mendukukng kinerja Perusahaan saat ini dan di masa depan. Tujuan dari penelitian ini adalah untuk mengetahui, mendeskripsikan dan menganalisis bagaimana pelatihan dan pengembangan terhadap kinerja karyawan PT ISS Indonesia cabang surabaya. Jenis penelitian ini adalah deskriptif kualitatif. Teknik analisis data yang akan digunakan dalam penelitian ini adalah interaktive model menurut Milles dan Huberman (2014). Hasil penelitian menunjukan bahwa pelatihan dan pengembangan karyawan berbasis kompetensi terhadap kinerja karyawan pada PT ISS Indonesia telah dilaksanakan dengan maksimal melakukan pelatihan dengan pengembangan berdasarkan kompetensi dan non yang dimiliki oleh karyawan. Kata Kunci: Pengembangan Sumber Daya Manusia (SDM), Pelatihan, Dan Kinerja Karyawan. Abstract PT ISS Indonesia Surabaya branch fully realizes that human resources are an important asset in improving company performance so that they must be managed and developed continuously. Human Resources greatly determine the process of successful performance of an organization. Human Resource Development aims to facilitate the realization of organizational goals, because the quality of human resources is considered capable of carrying out their duties and functions as employees in an organization. The importance of training and development of employee performance PT ISS Indonesia Surabaya branch is expected that employees are able to do their jobs or have capabilities according to competency needs, this also has an impact on the assessment of the community as customers for that, PT ISS Indonesia Surabaya branch is committed to increasing the capacity and capabilities of each employee at the organizational level in supporting the Company's current and future performance. The purpose of this study is to determine, describe and analyze how training and development affect the performance of PT ISS Indonesia Surabaya branch employees. This type of research is descriptive qualitative. The data analysis technique that will be used in this study is the interactive model according to Milles and Huberman (2014). The results of the study indicate that competency-based employee training and development on employee performance at PT ISS Indonesia has been implemented optimally by conducting training with development based on competencies and non-competencies owned by employees. Keywords: Human Resource Development (HRD), Training, and Employee
The Influence of Transformational Leadership on Employee Performance Through Knowledge Sharing: A Study of Hospital Cleaning Service Staff Kadir, Nurida Abdul; Istikhoroh, Siti; Miradji, Mohamad Afrizal
Journal Research of Social Science, Economics, and Management Vol. 5 No. 3 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i3.1086

Abstract

Abstract. In the hospital service sector, cleaning service personnel play a vital role in maintaining hygiene standards and overall service quality. This study aims to analyze the influence of transformational leadership on knowledge sharing as a mechanism to improve the performance of hospital cleaning service employees at PT ISS Indonesia, Surabaya Branch. The research method used is a quantitative approach with an explanatory research design. Data were obtained through questionnaires distributed to 109 respondents, determined using the Slovin formula. Data analysis was performed using the Structural Equation Modeling (SEM) method with SmartPLS 3.0 software. The results of the study show that (1) transformational leadership has a significant effect on knowledge sharing, (2) knowledge sharing has a significant effect on employee performance, (3) transformational leadership has a significant effect on employee performance, and (4) knowledge sharing significantly mediates the relationship between transformational leadership and employee performance. These findings confirm that transformational leadership not only has a direct impact on performance but also enhances it through a culture of knowledge sharing. The implications of this study highlight the importance of implementing a transformational leadership style that promotes openness, trust, and a culture of information sharing within the operational work environment. This approach can continuously improve the effectiveness, service quality, and productivity of cleaning service employees.
Analisis Strategi Pelatihan dan Pengembangan Sumber Daya Manusia Berbasis Kompetensi Terhadap Kinerja Karyawan pada PT Siloam Hospital Cabang Surabaya Kadir, Nurida Abdul
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i12.17176

Abstract

Penelitian ini bertujuan untuk mengevaluasi efektivitas pelatihan dan pengembangan sumber daya manusia (SDM) berbasis kompetensi di PT Siloam Hospital cabang Surabaya dalam mendukung peningkatan kinerja individu dan organisasi. Metode penelitian menggunakan pendekatan deskriptif kualitatif melalui analisis data primer dan sekunder, termasuk wawancara, dokumentasi, dan observasi langsung. Hasil penelitian menunjukkan bahwa program pelatihan yang terstruktur dengan baik, mulai dari analisis kebutuhan hingga evaluasi pasca-pelatihan, berhasil meningkatkan keterampilan, pengetahuan, dan profesionalisme karyawan. Faktor pendukung utama mencakup penempatan karyawan sesuai kualifikasi, budaya kerja berbasis nilai-nilai START (Stewardship, Compassion, Innovation, Integrity, Respect), serta program pengembangan karier yang transparan. Kesimpulan penelitian ini menegaskan bahwa pelatihan berbasis kompetensi tidak hanya meningkatkan efisiensi operasional tetapi juga memperkuat loyalitas karyawan terhadap perusahaan. Implikasi penelitian ini menunjukkan pentingnya investasi berkelanjutan dalam pelatihan SDM untuk menciptakan lingkungan kerja yang produktif, kompetitif, dan selaras dengan visi organisasi. Rekomendasi diberikan kepada manajemen PT Siloam Hospital cabang Surabaya untuk memperluas program pelatihan ke area pengembangan non-teknis guna memperkaya kompetensi karyawan di berbagai bidang strategis, yang pada akhirnya akan meningkatkan daya saing perusahaan secara keseluruhan.
Co-Authors Istikhoroh, Siti Miradji, Mohamad Afrizal Mohammad Afrizal Miradji