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All Journal Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Jurnal Dimensi Pendidikan dan Pembelajaran Community Engagement and Emergence Journal (CEEJ) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi)
Utama, Hanif Hadinata
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions

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Implementation of Learning Innovations in Society 5.0 to Stimulate Creative Thinking Skills at Higher Education Susanto, Andri Mardi; Epriliyana, Nike Norma; Utama, Hanif Hadinata
JURNAL DIMENSI PENDIDIKAN DAN PEMBELAJARAN Vol 12, No 1 (2024): Januari 2024
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/dpp.v12i1.8282

Abstract

The high need for the internet for reference is increasingly changing student learning patterns. In the era of Society 5.0, learning models need innovation to keep up with technological developments.  This study aims to describe the influence between Society 5.0 learning innovations on creative thinking skills in higher education. Respondents in this study amounted to 50 students from the Accounting, Management and Economic Education Study Programs who took the Introduction of Management course. The data collection technique used an e-questionnaire. Data analysis using multiple linear regression analysis. The results showed that  learning innovations of Society 5.0 consisting of learning model innovations; learning media innovations; learning strategy innovations; and assignment innovations had an effect on student creative thinking skills.
PENGARUH INFLUENCER MARKETING, VIRAL MARKETING, DAN DISKON HARGA TERHADAP KEPUTUSAN PEMBELIAN PADA E-COMMERCE SHOPEE Pratiwi, Dyah Risty Ajeng; Saputra, Harmawan Teguh; Utama, Hanif Hadinata
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 8 No 3 (2024): Edisi September - Desember 2024
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v8i3.4782

Abstract

Penelitian ini bertujuan untuk menganalisis Pengaruh Influencer Marketing, Viral Marketing, dan Diskon Harga terhadap Keputusan Pembelian pada Ecommerce Shopee pada Mahasiswa Manajemen di Universitas PGRI Argopuro Jember. Jenis penelitian yang digunakan adalah penelitian kuantitatif. Sampel yang digunakan dalam penelitian ini adalah mahasiswa S1 Manajemen Universitas PGRI Argoipuro Jember berjumlah sebanyak 68 responden. Data yang digunakan yaitu data primer dengan teknik pengumpulan data yaitu kuisioner dan studi pustaka. Metode analisis data yang digunakan adalah uji keabsahan data, uji asumsi klasik, regresi linier berganda, uji koefisien determinasi r2, dan pengujian hipotesis. Hasil penelitian menunjukkan bahwa Influencer Marketing, dan Diskon Harga berpengaruh secara parsial terhadap Keputusan Pembelian. Sedangkan viral Marketing tidak berpengaruh secara parsial terhadap Keputusan Pembelian. sedangkan, Influencer Marketing, Viral Marketing, dan Diskon Harga berpengaruh secara simultan terhadap Keputusan Pembelian.
Implementation of Learning Innovations in Society 5.0 to Stimulate Creative Thinking Skills at Higher Education Susanto, Andri Mardi; Epriliyana, Nike Norma; Utama, Hanif Hadinata
JURNAL DIMENSI PENDIDIKAN DAN PEMBELAJARAN Vol 12 No 1 (2024): Januari 2024
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/dpp.v12i1.8282

Abstract

The high need for the internet for reference is increasingly changing student learning patterns. In the era of Society 5.0, learning models need innovation to keep up with technological developments.  This study aims to describe the influence between Society 5.0 learning innovations on creative thinking skills in higher education. Respondents in this study amounted to 50 students from the Accounting, Management and Economic Education Study Programs who took the Introduction of Management course. The data collection technique used an e-questionnaire. Data analysis using multiple linear regression analysis. The results showed that  learning innovations of Society 5.0 consisting of learning model innovations; learning media innovations; learning strategy innovations; and assignment innovations had an effect on student creative thinking skills.
Pengaruh Kualitas Pelayanan Pendaftaran Terhadap Kepuasan Dan Loyalitas Pasien Di UPTD Pukesmas Sumbersari Setyowati, Eka; Saputra, Harmawan Teguh; Utama, Hanif Hadinata; Wardhani, Roro Aditya Novi
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 4 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i4.10610

Abstract

Pelayanan pendaftaran merupakan tahap awal yang membentuk kesan pertama pasien terhadap mutu layanan Puskesmas dan sangat menentukan pengalaman pelayanan secara keseluruhan. Proses pendaftaran yang lambat kurang informatif dan minim empati berpotensi menurunkan kepuasan serta keinginan pasien untuk kembali. Penelitian ini bertujuan menganalisis pengaruh kualitas pelayanan pendaftaran terhadap kepuasan dan loyalitas pasien di UPTD Puskesmas Sumbersari. Penelitian menggunakan pendekatan kuantitatif dengan desain eksplanatori dan melibatkan 83 responden yang dipilih melalui simple random sampling. Data dikumpulkan menggunakan kuesioner berskala Likert dan dianalisis dengan regresi linier sederhana. Hasil penelitian menunjukkan bahwa kualitas pelayanan pendaftaran berpengaruh positif dan signifikan terhadap kepuasan pasien dengan nilai koefisien regresi sebesar beta 0,62 dan kontribusi pengaruh sebesar 38 persen R kuadrat 0,38. Selain itu kualitas pelayanan pendaftaran juga berpengaruh positif dan signifikan terhadap loyalitas pasien dengan nilai beta 0,55 dan kontribusi pengaruh sebesar 31 persen R kuadrat 0,31. Temuan ini menunjukkan bahwa pelayanan pendaftaran yang cepat jelas ramah serta didukung fasilitas yang memadai mampu meningkatkan rasa nyaman kepercayaan dan komitmen pasien untuk kembali menggunakan layanan serta merekomendasikan Puskesmas kepada orang lain. Oleh karena itu peningkatan kualitas pelayanan pendaftaran menjadi strategi penting dalam membangun kepuasan dan loyalitas pasien secara berkelanjutan.
SERVICE QUALITY AND BPJS PATIENT SATISFACTION AT THE MATERNAL AND CHILD HEALTH CLINIC (KIA) OF LEDOKOMBO HEALTH CENTER, JEMBER REGENCY Yulianti, Dessy; Saputra, Harmawan Teguh; Utama, Hanif Hadinata
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 15 No. 2 (2026): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v15i2.3764

Abstract

Introduction: This study aims to analyze the relationship between BPJS patient satisfaction and the quality of maternal and child health (KIA) services at the Ledokombo Community Health Center. Patient satisfaction is a crucial indicator in assessing the success of healthcare services, particularly within the National Health Insurance (JKN) scheme implemented through BPJS. The KIA service, as a maternal health service at the community health center, possesses both clinical and interpersonal characteristics that influence patient perceptions of quality and satisfaction.Methods: This study used a quantitative analytical design with a correlational approach, involving 100 BPJS patients at the KIA Clinic of Ledokombo Community Health Center. Data were collected using a 5-point Likert-scale SERVQUAL questionnaire and analyzed using the Pearson Product-Moment correlation test in SPSS 2025.Results: The results show that service quality at the MCH clinic is classified as good, with Assurance and Responsiveness as the most prominent dimensions. Patients feel safe, trust healthcare providers, and receive fast and responsive services. A total of 76% of respondents reported being satisfied, although some were moderately satisfied or dissatisfied, particularly regarding communication and personal attention. Pearson analysis indicates a strong and significant positive relationship between service quality and patient satisfaction (r = 0.684; p = 0.000), thus the research hypothesis is accepted.Conclusion and suggestion: There is a significant relationship between service quality and BPJS patient satisfaction at the MCH clinic. Therefore, increased satisfaction can be achieved by strengthening clinical competence, service speed, and interpersonal communication. It is recommended that community health centers strengthen clinical communication training and optimize maternal service flows. Keywords: BPJS, KIA, Primary Health Care, Satisfaction, Service Quality
Co-Authors Andri Mardi Susanto, Andri Mardi Eka Setyowati Epriliyana, Nike Norma Pratiwi, Dyah Risty Ajeng Roro Aditya Novi Wardhani Saputra, Harmawan Teguh Yulianti, Dessy