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All Journal Jurnal Mahasiswa Manajemen dan Akuntansi
I Gd Wiyasa
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Dampak Gaya Kepemimpinan Dan Lingkungan Kerja Terhadap Kinerja Karyawan PT Prima Beton Bangun Persada Gresik Siti Khotimah; Harsono Teguh; Rina Dewi; Achmad Daengs GS; I Gd Wiyasa
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 3 No. 1 (2024): April: Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jumma45.v3i1.2336

Abstract

In today's increasingly advanced business world, speed and determination are the main keys to the success of every business activity. Therefore, the initial steps for every company are to know quickly and precisely what its employees want and need and what is required. expected by the company. Fulfill or provide employee needs, both in the form of motivation and facilities - facilities which will have a positive impact if they are all in accordance with business activities. Leadership style and work environment influence employee performance. Leadership style and work environment perceived by employees can improve performance or reducing employee performance. Employees who enjoy their work environment will have an impact on increasing the performance of a company, apart from that, the leadership style in the company can make employees feel comfortable, so this will also have an impact on employee performance to produce the best. This research aims to determine the influence of leadership style and work environment on employee performance. This research instrument uses a questionnaire with a total of 30 respondents. The sample taken is employees of PT Prima Beton Bangun Persada Gresik. The research method used is a quantitative method.
PENGARUH KUALITAS LAYANAN DAN PROMOSI TERHADAP KEPUASAN PELANGGAN: STUDI KASUS PELANGGAN ASTRA ISUZU MARGOMULYO SURABAYA Benedictus Alexyagtus Wangge; Achmad Daengs GS; I Gd Wiyasa
Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 1 No. 1 (2022): April : Jurnal Mahasiswa Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (826.426 KB) | DOI: 10.30640/jumma45.v1i1.184

Abstract

The aim of this study was to know wether the sevice quality, and promotion to customers satisfaction of Astra Isuzu Margomulyo Surabaya. This search sample amount of 80 respondents using as the sample by Purposive Sampling technique, ( is sampling based on a specific target , while the criteria that will be used is who live in surabaya and have done service at least 2 times in Astra Isuzu Margomulyo Surabaya. Based on the result of the study, it was found the regression equation as follows: Y = 5.757 + 0,306 X1 + 0,490X2+0.4. The most powerful dependent variable was the promotion (0,490) and the last variable quality service that (0.306). The hypothesis testing using t-test showed thatthere is two variable (quality service and promotion) have the positive and statistically significant impact to the dependent variable customer satisfaction. Figures adjusted R square of 0,528 indicates that 52.8 percent of the customer satisfaction could be explained by quality service and promotion variables, meanwhile 47.2 percent of the rest were the impact of the other variable which not examined in this study.
Co-Authors Benedictus Alexyagtus Wangge GS , Achmad Daengs Harsono Teguh Rina Dewi Siti Khotimah