Claim Missing Document
Check
Articles

Found 4 Documents
Search

Pengaruh Beban Kerja dan Stres Kerja Terhadap Kinerja Pegawai dengan Kepuasan Kerja Sebagai Variabel Moderasi Pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Pasaman Adek Tamara; Heliyani
CBJIS: Cross-Border Journal of Islamic Studies Vol. 6 No. 1 (2024): Juni
Publisher : Fakultas Tarbiyah dan Ilmu Keguruan, IAI Sultan Muhammad Syafiuddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37567/cbjis.v6i1.2935

Abstract

This research aims to analyze the influence of workload and work stress on employee performance with job satisfaction as a moderating variable at the Pasaman Regency Population and Civil Registration Service. This research is motivated by the existing problems of Workload and Job Stress which influence job satisfaction which also has an impact on employee performance at the Pasaman Regency Population and Civil Registration Service. The research uses a quantitative approach with the Partial Least Square method with Structural Equation Modeling. Data collection techniques using questionnaires and observation. The respondents of this study were 55 employees of the Population and Civil Registration Service of Pasaman Regency. Samples were drawn using the total sampling method where the entire population in this study was used as the research sample. Data processing and hypothesis testing were calculated using the SmartPLS program. The research results show that workload and work stress variables have a significant effect on employee performance. Job satisfaction cannot moderate the relationship between workload variables and employee performance. Job satisfaction cannot moderate the relationship between work stress variables and employee performance. This means that job satisfaction cannot strengthen or weaken the influence of workload on employee performance and job satisfaction cannot strengthen or weaken the influence of work stress on the performance of Pasaman Regency Population and Civil Registration Service employees.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan pada Perusahaan Daerah Air Minum Tirta Jam Gadang Kota Bukittinggi Sumatera Barat Sabri; Heliyani; Aznam, Muhammad Fakhri; Febrianti, Eka; Asnah
Jurnal Indragiri Penelitian Multidisiplin Vol. 5 No. 3 (2025): Jurnal Indragiri Penelitian Multidisiplin
Publisher : Indra Institute Research & Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58707/jipm.v5i3.1244

Abstract

Data were collected through the distribution of questionnaires with a Likert scale model and then tested for validity and reliability of the questionnaire. The data analysis technique used is the Binary Logistic method. The results of this study are a). Physical evidence, There is a Positive and Significant Influence on Customer Satisfaction of Clean Water at the Regional Public Drinking Water Company Tirta Jam Gadang, Bukittinggi City. b). Empathy, There is a Positive and Significant Influence on Customer Satisfaction of Clean Water at the Regional Public Drinking Water Company Tirta Jam Gadang, Bukittinggi City. c). Responsiveness, There is a Positive and Significant Influence on Customer Satisfaction of Clean Water at the Regional Public Drinking Water Company Tirta Jam Gadang, Bukittinggi City. d). Reliability, There is a Positive and Significant Influence on Customer Satisfaction of Clean Water at the Regional Public Drinking Water Company Tirta Jam Gadang, Bukittinggi City. e). Assurance, There is a Positive and Significant Influence on Customer Satisfaction of Clean Water at the Regional Public Drinking Water Company Tirta Jam Gadang, Bukittinggi City. The most dominant variable influencing Clean Water Customer Satisfaction at the Tirta Jam Gadang Regional Drinking Water Company in Bukittinggi City is Empathy.
The Sharing Economy and Its Impact on The Local Economy Rosalia, Olyvia; Heliyani; Firayani
Nomico Vol. 2 No. 2 (2025): Nomico-March
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/nfh06z09

Abstract

This study aims to analyze the impact of community participation in the sharing economy on local economic growth. The sharing economy, characterized by the rapid rise of digital platforms such as Gojek, Grab, Airbnb, and various other app-based services, has transformed the traditional economic landscape into a more collaborative and access-based system. This research adopts a quantitative approach with an associative method, involving 100 respondents who are users and providers of sharing economy services. Data were collected through closed-ended questionnaires and analyzed using simple linear regression to examine the relationship between the level of participation and indicators of local economic growth, such as increased income, job creation, and the involvement of MSMEs in the digital economy. The results show that participation in the sharing economy has a positive and significant impact on the local economy. In addition to being a source of supplementary income, the sharing economy also helps expand informal job opportunities and supports the digital transformation of small businesses. These findings provide a critical foundation for more inclusive and adaptive policymaking in response to digital economic developments and to promote community economic empowerment through technology adoption.
The Impact of Psychological Wellbeing and Organisational Climate on Employee Performance through Job Satisfaction Wandra, Adi; Heliyani
Journal of Educational Management Research Vol. 4 No. 3 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i3.1075

Abstract

This study aims to analyse the influence of psychological well-being and organisational climate on employee performance through job satisfaction, with a specific focus on the context of educational management. Using a quantitative approach with a survey method, the research involved 58 executive staff members—comprising general administrative officers, assistant treasurers, and data processors—selected through total sampling. Data were gathered via a structured questionnaire assessing psychological well-being, organisational climate, job satisfaction, and performance. The analysis employed descriptive statistics and Structural Equation Modelling (SEM) with Partial Least Squares (PLS). Results revealed that psychological well-being (β = 0.365, p = 0.056) and organisational climate (β = 0.168, p = 0.316) both have a positive but statistically insignificant impact on performance. However, these factors significantly influence job satisfaction (p = 0.000), which in turn significantly affects performance (β = 0.368, p = 0.012). The findings underscore the pivotal mediating role of job satisfaction in enhancing employee performance within educational institutions, highlighting the importance of fostering a supportive work environment and psychological well-being to improve outcomes in the education sector.