Noval Rahman
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FAKTOR - FAKTOR YANG MEMPENGARUHI PERILAKU DOSEN UNIVERSITAS MUHAMMADIYAH GORONTALO DALAM PENYEDIAAN FIRST AID KIT DI DALAM MOBIL Wiwi Susanti Piola; Dewi Modjo; Agustiar Darmawan Bagu; Noval Rahman
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 1 No. 1 (2021): MARET : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v1i1.1025

Abstract

Tindakan mempersiapkan alat-alat keselamatan atau alat pertolongan pertama menjadi hal yang sangat penting untuk diperhatikan sehingga dapat meminimalisir keadaan yang lebih parah saat terjadi kecelakaan. Tujuan penelitian ini Untuk mengetahui faktor-faktor yang mempengaruhi perilaku dosen Universitas Muhammadiyah Gorontalo dalam penyediaan first aid kit dalam mobil. Desain penelitian Jenis penelitian ini adalah jenis deskriptif kuantitatif, dengan pendekatan cross sectional data yang dikumpulkan melalui lembar observasi dan kusioner. dengan sampel dalam penelitian ini sebanyak 34 responden dengan tehnik random sampling. Hasil Penelitian. Ada pengaruh pengetahuan, pengalaman dan lingkungan fisik dosen dalam penggunaan first aid kit didalam mobil. Kesimpulan: pengetahuan, pengalaman dan lingkungan fisik sangat mempengaruhi perilaku dosen dalam melakukan pertolongan pertama padakecelakaan.
Analisis Pengelolaan Pengaduan Aspirasi Masyarakat Daerah Oleh DPD RI Noval Rahman; Izzatusholekha Izzatusholekha
Parlementer : Jurnal Studi Hukum dan Administrasi Publik Vol. 1 No. 3 (2024): September: Parlementer: Jurnal Studi Hukum dan Administrasi Publik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/parlementer.v1i3.95

Abstract

Public complaints are an important element in public services to determine public satisfaction with the implementation of public services. The Regional Representative Council of the Republic of Indonesia is an institution that represents regional voices and the interests of a region at the central level, as an institution representing regions the DPD RI is required to listen to aspirations and complaints submitted by regional communities. The aim of this research is to determine the management of complaints from regional community aspirations by the DPD RI. This research uses theory from Gorton (2005). The indicators used in this research are Quality Improvement, Openness to receive complaints, commitment, accessibility, responsiveness, transparency and responsibility, personal in nature. This research method uses qualitative descriptive techniques by collecting data from interviews, observation and documentation. The results of this research show that the principle of improving quality in the implementation of handling complaints from the public has been equipped with adequate facilities/infrastructure. On the principle Openness in accepting complaints means that DPD RI accepts all types of complaints from the public. On the principle commitment is that DPD RI is committed to every aspiration & complaint from the community. On the principle accessibility DPD RI provides access to the public to submit complaints through websites, applications, social media and by coming directly to the office. Responsiveness means that DPD RI does not discriminate in responding to every aspiration & complaint and DPD RI members use a pick-up and drop-off system to listen to aspirations or complaints submitted by the public. On the principle Transparency & Responsibility DPD RI will act transparently & responsibly towards every aspiration & complaint. On the principle Personal Characteristics DPD RI properly safeguards the identity/data of the complainant community.