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All Journal Jurnal ELTIKOM : Jurnal Teknik Elektro, Teknologi Informasi dan Komputer Jurnal Sains Dan Teknologi (SAINTEKBU)
Ulya, Dzakiya Ishmatul
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Aerospace Engineering Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering Library & Information Science

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Unpacking Public Perceptions of Qris with Twitter Data: A Vader And LDA Methodology Ulya, Dzakiya Ishmatul; Kunaefi, Anang; Rolliawati, Dwi; Nugroho, Bayu Adhi
Jurnal ELTIKOM : Jurnal Teknik Elektro, Teknologi Informasi dan Komputer Vol. 7 No. 2 (2023)
Publisher : P3M Politeknik Negeri Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31961/eltikom.v7i2.742

Abstract

QRIS, a mobile payment transaction system standardized by Bank Indonesia, has become the subject of extensive public discourse on Twitter. Employing VADER for sentiment analysis and LDA for topic modeling, this study aims to capture the nuanced perspectives of the Indonesian public toward QRIS. Our methodology includes real human validation for tweets that have been initially labeled by VADER. Our unique contributions lie in employing a mixed-methods approach for comprehensive sentiment and topic analysis, as well as making our dataset publicly available for future research. We achieve a sentiment labeling accuracy of 81.66%, uncovering that 67% of the sentiment towards QRIS is positive, 28.2% negative, and 4.17% neutral. Positive tweets mostly cover six dominant topics with a value of 0.488037, whereas negative sentiments are concentrated around three dominant topics with a   value of 0.383938. These findings not only affirm the generally positive public response towards QRIS but also highlight areas requiring attention for its continued success. Our study translates these insights into actionable recommendations, aiming to provide a multidimensional understanding that stakeholders can leverage for system enhancement. This study serves as a foundation for future works in sentiment analysis and public opinion mining related to financial technologies, particularly in the Indonesian context.
A Problem of Information System Integration At a University in Indonesia Ulya, Dzakiya Ishmatul; Khair, Ashabu; Amrozi, Yusuf
SAINTEKBU Vol. 14 No. 02 (2022): Vol. 14 No. 02 August 2022
Publisher : KH. A. Wahab Hasbullah University

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Abstract

Almost all higher education information systems in Indonesia have experienced a problem. The challenge of university data management systems is how to integrate data subsystems in the university's internal environment. This can hinder the process of continuing the university's services. Higher education information systems usually include academic, financial, teaching staff, and graduate information systems. Not all universities have integrated the information system sub-sub. As a result, data duplication and data are out of sync. Data is essential in universities because every year, universities have to manage the data of thousands of students. For this reason, an integrated higher education information system is needed. The research method used in this article is a qualitative descriptive method by describing the facts that occurred. The author uses data collection techniques to study literature by looking for relevant and reliable references. After the authorities were collected, the writer analyzed the data qualitatively. At the end of this article, the author provides a solution to integrate higher education information systems.
A Problem of Information System Integration At a University in Indonesia Ulya, Dzakiya Ishmatul; Khair, Ashabu; Amrozi, Yusuf
SAINTEKBU Vol. 14 No. 02 (2022): Vol. 14 No. 02 August 2022
Publisher : KH. A. Wahab Hasbullah University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Almost all higher education information systems in Indonesia have experienced a problem. The challenge of university data management systems is how to integrate data subsystems in the university's internal environment. This can hinder the process of continuing the university's services. Higher education information systems usually include academic, financial, teaching staff, and graduate information systems. Not all universities have integrated the information system sub-sub. As a result, data duplication and data are out of sync. Data is essential in universities because every year, universities have to manage the data of thousands of students. For this reason, an integrated higher education information system is needed. The research method used in this article is a qualitative descriptive method by describing the facts that occurred. The author uses data collection techniques to study literature by looking for relevant and reliable references. After the authorities were collected, the writer analyzed the data qualitatively. At the end of this article, the author provides a solution to integrate higher education information systems.
Co-Authors Anang Kunaefi, Anang Bayu Adhi Nugroho Khair, Ashabu Rolliawati, Dwi Yusuf Amrozi