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Faktor – Faktor Yang Berhubungan Dengan Lama Hari Rawat Inap Studi Kasus Pada Perusahaan X Di PT Asuransi Intra Asia Nurmawaty, Dwi; Fresitinawati, Senintyas; Rosdiana, Hafsha
Health Publica Vol 5, No 01 (2024): Health Publica Jurnal Kesehatan Masyarakat
Publisher : Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/hp.v5i01.7552

Abstract

The use of PPE plays an important role in protecting the body from work hazards which can cause disease or work accidents in gas station operators. The use of PPE in operators is driven by various factors including workers' knowledge and supervision carried out by field supervisors. This research aims to determine the relationship and description between knowledge and supervision and behavior in using personal protective equipment (PPE) at gas stations. This research was conducted at SPBU X Cengkareng, West Jakarta from May to October 2023 on 32 operators. Data collection was carried out using a questionnaire using Total Sampling. Data processing was analyzed using univariate and bivariate analysis using Chi-Square. The research results showed that univariate analysis found that the highest proportion was bad behavior for 19 operators (59.4%), poor knowledge for 16 operators (50%), poor supervision for 16 operators (50%). The results of bivariate analysis showed that there was no relationship between knowledge and PPE use behavior (p-value-1.000), there was a relationship between supervision and PPE use behavior (p-value-0.031). It is recommended that field supervisors carry out more outreach efforts to increase knowledge and awareness and tighten supervision of gas station operators regarding occupational safety and health, especially regarding the use of PPE. 
Analysis Of The Causes Of High Inpatient Claim Ratio At Intra Asia Insurance In 2024 Fresitinawati, Senintyas; Nurrahim, Eka Julianti; Setiawan, Muhammad Raja Nararya; Rakhman, Sitti
Jurnal Multidisiplin Sahombu Vol. 5 No. 01 (2025): Jurnal Multidisiplin Sahombu (2025)
Publisher : Sean Institute

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Abstract

PT. Intra Asia, located in South Jakarta, offers health insurance products such as outpatient, inpatient, dental care, glasses, and maternity coverage. Since its launch in 2017, the company has served 17 clients, including new and renewal accounts. Its market focuses on companies providing additional health protection for employees. In 2022, five client companies reported a claim ratio exceeding 120%, with inpatient claims averaging over 90% and surpassing outpatient claims in 2023. Data for December 2023 shows 5,234 outpatient claims and 2,503 inpatient claims. In 2024, 142 inpatient claims were reported, with 97 cases (5%) experiencing lost monitoring, contributing to extended hospital stays and higher costs. The issue stems from insufficient monitoring due to reliance on third-party administrators (TPAs). While the company adheres to its SOPs, including regular claim ratio reviews (every 3–6 months), gaps in monitoring at hospitals have led to inflated inpatient costs, emphasizing the need for stricter follow-ups.