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Fenomena stunting di Indonesia dan Tantangan Human Resource Development (HRD) Haratua, Chandra Sagul; Muhyidin, Rais Al Azizi; Marco; Jagat, Malik Akbar Gaung Azaning
SINAU : Jurnal Ilmiah Pendidikan Dan Pembelajaran Vol. 1 No. 4 (2023): 2023 : Juli
Publisher : PT. LANCAR MEDIA KOMUNIKASI

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Abstract

Stunting is a chronic nutritional problem caused by a lack of nutrition in the long term, resulting in impaired growth in children. Stunting is also one of the causes of stunted children's height, so that it is lower than children of their age. Indonesia is a country with a high stunting rate, according to WHO data, Indonesia's prevalence of stunting ranks third in the Southeast Asian region. The phenomenon of stunting has a considerable influence on the quality of human resources in Indonesia in the future. This study uses a qualitative descriptive research method which can be useful for developing a deeper study of Management science that focuses on the realm of human resources (HR). With a demographic bonus, stunting is still one of the problems that must be resolved in order to build a golden generation in 2045. Conditions like this, and the high rate of stunting in Indonesia will present challenges for Human Resources Development (HRD) in recruiting new job candidates. To develop the ability of these prospective workers to be able to compete with others, one way is to conduct training for prospective workers who have these deficiencies to train their skills and knowledge.
Analisis Pengaruh Kepercayaan dan Pengalaman Pelanggan Terhadap Loyalitas Pelanggan Pengguna Jasa Pengangkutan PT. Truk Toto Revaldo; Kevin; Marco; Jeff; Jehan
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 7 (2025): Jurnal Riset Multidisiplin Edukasi (Edisi Juli 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i7.619

Abstract

This study aims to examine the influence of trust and customer experience on customer loyalty in freight services, with a case study at PT. Truk Toto. Since the population size is unknown, the sample was determined using Hair’s formula, involving 120 respondents selected through direct questionnaire distribution. The data were analyzed using multiple linear regression to assess both partial and simultaneous effects. The results show that trust and customer experience have a positive and significant effect on customer loyalty, as proven by t-tests and F-tests with significance values below 0.05. Among the two variables, customer experience has a greater influence on loyalty. The coefficient of determination (R²) is 0.717, indicating that 71.7% of the variation in customer loyalty is explained by trust and customer experience. These findings suggest that trust and experience are key factors in building long-term loyalty in the logistics sector. PT. Truk Toto is advised to continuously improve the quality of customer experience and maintain customer trust to enhance retention and strengthen competitive advantage.