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All Journal SOSCIED Jurnal Teknik Informatika (JUTIF)
Irawan, Yoan Freddy
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Computer Science & IT Education Social Sciences

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FACTOR ANALYSIS OF E-GOV ACCEPTANCE IN SOCIETY AND GOVERNMENT Prasetyo, Eko; Irawan, Yoan Freddy; Supriyanto, Aji
SOSCIED Vol 7 No 1 (2024): SOSCIED - Juli 2024
Publisher : LPPM Politeknik Saint Paul Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32531/jsoscied.v7i1.748

Abstract

As governments worldwide increasingly transition towards digital governance, understanding the factors that contribute to the acceptance of Electronic Government (E-Gov) initiatives becomes crucial. This literature review explores various studies conducted on the acceptance of E-Gov by both the public and government entities. The goal is to pinpoint and examine the critical elements that affect the effective deployment and uptake of e-government services. The review encompasses a comprehensive examination of academic articles, research papers, and reports published in the field, covering diverse perspectives such as technological, social, cultural, and institutional factors. Common themes emerge, including the impact of perceived usefulness, ease of use, trust, security, and digital literacy on the acceptance of E-Government services among citizens. Additionally, the literature delves into the challenges and opportunities associated with the government's perspective, highlighting factors such as organizational readiness, policy support, and inter-agency collaboration. By synthesizing findings from various sources, this paper aims to provide a holistic view of the factors shaping the acceptance of E-Government, offering insights for policymakers, practitioners, and researchers. The outcomes of this literature review contribute to the ongoing discourse on enhancing the effectiveness of E-Government initiatives and fostering a digitally inclusive society.
FACTOR ANALYSIS OF E-GOV ACCEPTANCE IN SOCIETY AND GOVERNMENT Prasetyo, Eko; Irawan, Yoan Freddy; Supriyanto, Aji
SOSCIED Vol 7 No 1 (2024): SOSCIED - Juli 2024
Publisher : LPPM Politeknik Saint Paul Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32531/jsoscied.v7i1.748

Abstract

As governments worldwide increasingly transition towards digital governance, understanding the factors that contribute to the acceptance of Electronic Government (E-Gov) initiatives becomes crucial. This literature review explores various studies conducted on the acceptance of E-Gov by both the public and government entities. The goal is to pinpoint and examine the critical elements that affect the effective deployment and uptake of e-government services. The review encompasses a comprehensive examination of academic articles, research papers, and reports published in the field, covering diverse perspectives such as technological, social, cultural, and institutional factors. Common themes emerge, including the impact of perceived usefulness, ease of use, trust, security, and digital literacy on the acceptance of E-Government services among citizens. Additionally, the literature delves into the challenges and opportunities associated with the government's perspective, highlighting factors such as organizational readiness, policy support, and inter-agency collaboration. By synthesizing findings from various sources, this paper aims to provide a holistic view of the factors shaping the acceptance of E-Government, offering insights for policymakers, practitioners, and researchers. The outcomes of this literature review contribute to the ongoing discourse on enhancing the effectiveness of E-Government initiatives and fostering a digitally inclusive society.
Natural Language Understanding for School Bullying Detection and Consultation: A DIET Classifier Approach in RASA Framework Irawan, Yoan Freddy; Hadiono, Kristophorus
Jurnal Teknik Informatika (Jutif) Vol. 7 No. 1 (2026): JUTIF Volume 7, Number 1, February 2026
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2026.7.1.4730

Abstract

This research presents the development and implementation of a DIET classifier-based chatbot system using the RASA Framework to handle bullying reports at SMP Negeri 3 Ungaran. The system aims to provide 24/7 automated counseling support service, addressing the limitations of traditional human-to-human support systems that often result in delayed responses and reduced user satisfaction. The model was trained using a structured dataset comprising 61 dialogue examples collected through interviews with experienced guidance and counseling teachers, capturing authentic student communication patterns related to bullying issues. The evaluation results demonstrate exceptional performance, achieving 100% accuracy across 12 intent categories, with perfect precision and recall scores. The system successfully distinguishes between various emotional states and counseling needs, providing appropriate responses with high confidence levels. The intent categories include emotional expressions (merasa_dibully, merasa_sedih, merasa_takut), support-seeking behaviors (butuh_nasihat, ingin_bicara_dengan_guru), and conversational elements, ensuring comprehensive coverage of bullying-related communication scenarios. This implementation proves that AI-driven solutions can effectively support educational institutions in providing immediate, accessible counseling assistance while maintaining accuracy in emotional support and bullying prevention. This research contributes to the field of computer science by demonstrating the practical application of natural language understanding frameworks in sensitive educational contexts, advancing AI-driven counseling systems that can be scaled across educational institutions. The study provides a replicable methodology for developing culturally-sensitive AI applications in educational environments, particularly valuable for institutions in developing countries with limited digital mental health resources.
Co-Authors Eko Prasetyo Eko Prasetyo Kristophorus Hadiono