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THE RELATIONSHIP OF THE QUALITY OF NURSING SERVICES WITH LEVEL OF SATISFACTION OF INPATIENT PATIENTS AT SILOAM HOSPITAL MANADO Lontoh, Ester; Manengkey, Olvin Kristin; Nindi, Engryne; Maengga, Santiani
HEARTY Vol 12 No 3 (2024): AGUSTUS
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v12i3.16440

Abstract

The quality of nursing services is main and contributes to health recovery, community welfare, and maintaining hospital stability. Patient satisfaction is a purpose for determining how efficiently healthcare is presented. The aim of this study is to conduct research on the correlation between the quality of nursing services and the satisfaction level of inpatients in Siloam Hospital Manado. The method used was a cross sectional study with a population of 166 patients. The number of samples was 62 respondents after being selected using stratified random sampling techniques. The data analysis was use univariate and bivariate (chi-square using fisher exact test analysis) technique to know related among variables. The result of the study showed the information about nursing service quality is significantly related to the level of satisfaction of inpatient patients. Therefore, the results of this research fully support every hospital in Indonesia to maintain nursing services quality in each institution.
Nyeri Kronis Gout Arthritis Menggunakan Penerapan Kompres Hangat di Panti Werdha Damai Ranomuut Maengga, Santiani; Karame, Verra
JURNAL ILMIAH KESEHATAN MANADO Vol. 4 No. 2 (2025): JURNAL ILMIAH KESEHATAN MANADO (JIKMA)
Publisher : Yayasan Syalom Cipta Sumikolah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64418/jikma.v4i2.210

Abstract

The prevalence of gout disease reaches 4.75% of the 10% population. Based on data in Indonesia, it is estimated that around 2.3% of 273,879,750 people suffer from gout arthritis. Based on data from the National Centers for Health Statistics, it is estimated that 34.2% of gout arthritis cases occur in developing countries and 26.3% of gout arthritis cases in developed countries (WHO, 2019). North Sulawesi Province is the 8th province in Indonesia with the highest prevalence of joint disease at 8.35%, while for the city of Manado, the prevalence of joint disease data was 7.27%. One therapy that can be used to reduce pain in gout arthritis patients is warm water compresses. The results of a case study conducted by researchers found two nursing problems that were raised as nursing diagnoses, namely chronic pain and sleep pattern disorders, and after two days of nursing care, there were changes where the nursing problems of pain and sleep pattern disorders were resolved with complaints of pain and difficulty sleeping decreased. The provision of comprehensive nursing care can address the nursing problems experienced by clients.