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Measuring the User Experience of LMS CLASS-IPB Using the User Experience Questionnaire Method Wicaksana, Arya Dimas; Juliansyah, Rizki; Lubis, Muhammad Anggi; Fami, Amata; Wahyoedi, Bontisesari
Journal of Information System and Informatics Vol 6 No 2 (2024): June
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i2.731

Abstract

This study conducts the measurement of user experience (UX) of the CLASS-IPB Learning Management System (LMS) using the User Experience Questionnaire (UEQ) method. The research was carried out through several stages, including a literature review, method determination, data collection, and data analysis using UEQ Data Analysis Tools. It involved 45 students who provided feedback on six UX aspects: attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. Results indicated that CLASS-IPB excels in pragmatic qualities, particularly in efficiency, perspicuity, and dependability, with scores above the benchmark average. However, the system scored lower in hedonic qualities, specifically in stimulation and novelty, suggesting areas for improvement. The study concludes that while CLASS-IPB is effective in aiding task completion and user control, it needs enhancements to become more motivating and innovative.
Mengukur Pengalaman Pengguna Aplikasi MochiMochi Menggunakan User Experience Questionnaire Juliansyah, Rizki; Al Amin, Muhammad; Wicaksana, Arya Dimas; Anwar, Setiady Ibrahim; Lestari, Humannisa Rubina
Innovative: Journal Of Social Science Research Vol. 5 No. 3 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i3.18944

Abstract

This study aims to evaluate the UI (User Interface) and UX (User Experience) of the MochiMochi language learning application using the User Experience Questionnaire (UEQ) as the evaluation tool. A total of 90 users participated in this study and provided responses across six UX dimensions: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. The results showed that all dimensions received positive ratings, with the highest average score found in the Efficiency dimension. These findings indicate that the application's UI is appealing and its UX is generally efficient. However, improvements are needed in the aspect of novelty to further enhance overall user satisfaction and interaction.