Article Per Year (5 Year)
p-Index From 2021 - 2026
0.778
P-Index
This Author published in this journals
All Journal AT TARIIZ : Jurnal Ekonomi dan Bisnis Islam Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Journal of Innovative and Creativity
Abd. Azis Muthalib
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
PENGARUH SERVICE RECOVERY DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH PADA PT. BANK SULTRA CABANG UTAMA KENDARI Dzulfikri Azis Muthalib; Abd. Azis Muthalib; Muh. Irfandy Azis; Muh. Israwan Azis
AT TARIIZ : Jurnal Ekonomi dan Bisnis Islam Vol 2 No 04 (2023): AT TARIIZ : JURNAL EKONOMI DAN BISNIS ISLAM
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/attariiz.v2i04.811

Abstract

This study aims to determine and explain the effect of service recovery and customer satisfaction on customer loyalty at PT Bank Sultra Kendari Main Branch. The population in this study were all customers at PT Bank Sultra Kendari Main Branch. The research sample was 100 customers at PT Bank Sultra Kendari Main Branch. This study uses multiple linear regression analysis. The results showed that: (1) Simultaneously there is a positive and significant effect of service recovery variables and satisfaction on customer loyalty. This fact shows that the better the service recovery and satisfaction provided, the higher the customer loyalty at PT Bank Sultra Kendari Main Branch. (2) Service recovery variables have a positive and significant effect on customer loyalty. The better the service recovery provided to customers, the higher the customer loyalty at PT Bank Sultra Kendari Main Branch. (3) Customer satisfaction variables have a positive and significant effect on customer loyalty. The better the satisfaction felt by the customer, the higher the customer loyalty at PT Bank Sultra Kendari Main Branch.
PENGARUH SERVICE RECOVERY DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH PADA PT. BANK SULTRA CABANG UTAMA KENDARI Dzulfikri Azis Muthalib; Abd. Azis Muthalib; Muh. Irfandy Azis; Muh. Israwan Azis
AT TARIIZ : Jurnal Ekonomi dan Bisnis Islam Vol 2 No 04 (2023): AT TARIIZ : JURNAL EKONOMI DAN BISNIS ISLAM
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/attariiz.v2i04.811

Abstract

This study aims to determine and explain the effect of service recovery and customer satisfaction on customer loyalty at PT Bank Sultra Kendari Main Branch. The population in this study were all customers at PT Bank Sultra Kendari Main Branch. The research sample was 100 customers at PT Bank Sultra Kendari Main Branch. This study uses multiple linear regression analysis. The results showed that: (1) Simultaneously there is a positive and significant effect of service recovery variables and satisfaction on customer loyalty. This fact shows that the better the service recovery and satisfaction provided, the higher the customer loyalty at PT Bank Sultra Kendari Main Branch. (2) Service recovery variables have a positive and significant effect on customer loyalty. The better the service recovery provided to customers, the higher the customer loyalty at PT Bank Sultra Kendari Main Branch. (3) Customer satisfaction variables have a positive and significant effect on customer loyalty. The better the satisfaction felt by the customer, the higher the customer loyalty at PT Bank Sultra Kendari Main Branch.
Analisis Implementasi Manajemen Perencanaan di Sekolah Islam Terpadu Al-Kautsar Gorontalo Suharto Hasan; Abd. Azis Muthalib; Asraf
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.4335

Abstract

Penelitian ini menganalisis implementasi manajemen perencanaan dalam kerangka pendidikan Islam terpadu di SDIT Al-Kautsar Gorontalo. Pendekatan yang digunakan adalah kualitatif dengan metode studi kasus melalui wawancara, observasi, dan dokumentasi terhadap Kepala Sekolah, Wakil Kepala Sekolah Bidang Kurikulum, dan Guru Senior. Hasil penelitian menunjukkan bahwa perencanaan dilaksanakan secara sistematis, partisipatif, dan berlandaskan nilai-nilai Islam. Penyusunan rencana dilakukan melalui analisis situasi dan komunikasi lintas bidang, sedangkan pelaksanaannya didukung struktur organisasi fungsional dan evaluasi reflektif berkelanjutan. Hambatan utama meliputi keterbatasan kompetensi SDM, adaptasi teknologi, dan dinamika birokrasi yayasan. Secara keseluruhan, manajemen perencanaan berkontribusi positif terhadap peningkatan mutu, tata kelola, dan keberlanjutan program berbasis nilai Islam.
Evaluasi Program Dana Alokasi Khusus dalam Penanganan Kawasan Kumuh di Kampung Bajo Kelurahan Anaiwoi Adie Rosadi P.; Abd. Azis Muthalib; Rosnawintang
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 3 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i3.7364

Abstract

This study aims to evaluate the Special Allocation Fund program in slum area management activities in Kampung Bajo, Anaiwoi Village, Kolaka Regency. This study uses a qualitative descriptive approach. The informants in the study numbered 10 people consisting of the Kolaka Regency Housing and Settlement Area Service, the Anaiwoi Village Government, and the Bajo Village Community. Data collection used the Focus Group Discussion (FGD) technique. The analysis technique was carried out using the triangulation method through the stages of data collection, data reduction, and drawing conclusions. Based on the results and discussion, it can be concluded that the Special Allocation Fund (DAK) Program in slum area management activities in Kampung Bajo, Anaiwoi Village, Kolaka Regency is administratively in accordance with the Regulation of the Minister of PUPR Number 5 of 2022 concerning Operational Guidelines for Physical Special Allocation Funds for Public Works and Public Housing Infrastructure. The results of slum management are quite beneficial for the people of Kampung Bajo, Anaiwoi Village.
Co-Authors Adie Rosadi P. Asraf Muh. Irfandy Azis Muh. Israwan Azis Muthalib, Dzulfikri Azis Rosnawintang Suharto Hasan