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All Journal Jurnal Sosial dan Teknologi Jurnal Teknik Industri Proceeding Mercu Buana Conference on Industrial Engineering
Kurniawan, Rachman Catur
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Journal : Proceeding Mercu Buana Conference on Industrial Engineering

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Analisis Aspek Teknis dan Teknologi dalam Studi Kelayakan Bisnis Restoran Dadar Beredar di Kawasan Jababeka Kurniawan, Rachman Catur; Ramdhanni, Dhimas; Rohmah, Fitria Nur; Supriadi, Reza Aurora; Yuhafidin, Hafid; Setiawan, Muhammad Rizal; Tolib, Muhammad Abu; Herudin, Herudin; Setiawan, Indra
Proceeding Mercu Buana Conference on Industrial Engineering Vol 7 (2025): SMART AND SUSTAINABLE INDUSRIES : DRIVING LOW-EMISSIONS AND RENEWABLE ENERGY TRANSFORM
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/MBCIE.2025.34066

Abstract

The fast food industry in Indonesia has experienced rapid growth in line with lifestyle changes that prioritize convenience. This study aims to evaluate the technical aspects of operational feasibility in the Dadar Beredar restaurant business, Jababeka branch, Cikarang. The research method used is a case study with a qualitative approach through field observations, interviews with management and staff, and customer surveys using the Customer Satisfaction Index (CSI) method. The results indicate that technical aspects such as strategic location selection, efficient kitchen layout, the use of QR code technology in ordering and transaction systems, as well as operational cleanliness and safety, have been optimally implemented. The CSI score of 77.59% reflects a customer satisfaction level categorized as satisfied, which also serves as an indicator that the business is technically feasible to operate and develop. This study recommends continuous improvements in service quality and periodic technical evaluations to strengthen Dadar Beredar's position in the fast food industry.
Implementasi Model House of Risk Untuk Menganalisis Resiko Supply Chain Pada PT. XYZ Kurniawan, Rachman Catur; Budiansyah, Muhamad Rizki; Daissurur, Muhamad Linsyi; Irawan, Wakhit; Kartika, Putri; Astamanggala, Fauzar
Proceeding Mercu Buana Conference on Industrial Engineering Vol 6 (2024): DOWNSTREAMING RESEARCH AND ENTREPRENEURSHIP IN THE DIGITAL ERA: CHALLENGING AND OPPORT
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/MBCIE.2024.043

Abstract

Setiap aktivitas bisnis, perusahaan mempunyai suatu risiko, untuk itu dibutuhkan pengelolaan risiko agar aliran supply chain dapat berjalan dengan baik. PT XYZ merupakan perusahaan yang bergerak dalam bidang pembuatan genteng, baja ringan, serta aksesoris peratapan lainnya. Perusahaan sedang mengalami transisi sertifikasi kualitas produk menjadi ISO 9001:2015 yang berfokus pada pemetaan risiko untuk membuka peluang bagi perusahaan. Penelitian ini bertujuan untuk dapat mengetahui risiko-risiko yang dapat terjadi pada aliran supply chain perusahaan, dan merancang strategi penanganan yang dapat digunakan untuk mengurangi timbulnya risiko. Penelitian dilakukan di Plant L8 perusahaan dengan jenis risiko operasional. Identifikasi kejadian risiko dan agen risiko dilakukan melalui wawancara dan observasi di lingkungan pabrik. Penelitian menemukan 21 kejadian risiko (risk events) dan 20 agen risiko (risk agents). Pada HOR 1 dilakukan pengukuran severity pada risk events, occurrence pada risk agents, serta relationship antara risk events dan risk agents; dan menghasilkan nilai Aggregate Risk Potential, ditemukan 8 risk agents menjadi 80% masalah dalam kegiatan operasional berdasarkan Pareto Diagram. HOR 2 mengidentifikasi 8 preventive actions dan perhitungan prioritas mitigasi yang sebaiknya dilakukan perusahaan berdasarkan nilai rasio antara efektivitas dan kesulitan implementasi preventive actions.
Co-Authors Asidiq, Annaas Nurhuda Astamanggala, Fauzar Athariq, Irsan Budiansyah, Muhamad Rizki Daissurur, Muhamad Linsyi Firdaus, Reiffan Wahyu Herudin Herudin, Herudin Indra Setiawan Irawan, Wakhit Kartika, Putri Maryadi, Adithya Ramdhanni, Dhimas Rohmah, Fitria Nur Santoso, Roland Amirullah Setiawan, Muhammad Rizal Supriadi, Reza Aurora Supriyati . Tolib, Muhammad Abu Yuhafidin, Hafid