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Journal : Journal of Informatics Management and Information Technology

Rancang Bangun Sistem Pakar untuk Mendiagnosa Kerusakan Handphone Android dengan Metode Forward Chaining Safira Agustina; Hetty Rohayani; Noneng Marthiawati; Kevin Kurniawansyah
Journal of Informatics Management and Information Technology Vol. 3 No. 3 (2023): Juli 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v3i3.242

Abstract

Expert systems are computer-based systems that use knowledge, facts, and reasoning techniques to solve problems that usually can only be solved by an expert in a particular field. The purpose of making an expert system for diagnosing damage to Android cellphones is to provide knowledge and information in repairing Android cellphones based on the type and characteristics of the damage that has occurred. The method used in this study is to use the forward chaining method, which aims to determine the type of damage experienced. The input needed is to choose a choice of questions regarding the symptoms that occur. The result of using the forward chaining method is the output solution in repairing damage to Android cellphones. And an expert system for damage to Android cellphones can help novice users or technicians to be able to find out precisely about the damage experienced by Android cellphones based on a selection of damage symptoms, so that repairs can be carried out quickly and precisely.
Rancang Bangun Sistem Pakar Untuk Mendiagnosa Kerusakan Hardware Komputer dengan Metode Forward Chaining Muhammad Alfareza; Hetty Rohayani; Kevin Kurniawansyah; Noneng Marthiawati
Journal of Informatics Management and Information Technology Vol. 3 No. 3 (2023): Juli 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v3i3.248

Abstract

The large number of computer users who do not have sufficient knowledge about the initial handling of hardware damage results in many computer users or an institution spending a lot of money just to repair damage that occurs to computer hardware. Therefore, this expert system application was created to assist computer users in making an initial diagnosis of a computer hardware damage experienced along with solutions to overcome the damage. The process of developing this expert system uses the knowledge method with data collection techniques used, namely interviews and observation. While the inference method used in the development of this expert system uses the forward chaining method. The application used in the development of this expert system uses the AppSheet application.