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All Journal International Journal of Electrical Engineering, Mathematics and Computer Science Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Sopia Ranty
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Computer Science & IT Decision Sciences, Operations Research & Management Engineering Mathematics

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UI/UX Design of the Bangkitku Waste Bank Information System in Jambi City Using Design Thinking Sopia Ranty; Reni Aryani; Zainil Abidin; Noneng Marthiawati; Winny Laura
International Journal of Electrical Engineering, Mathematics and Computer Science Vol. 2 No. 1 (2025): March : International Journal of Electrical Engineering, Mathematics and Comput
Publisher : Asosiasi Riset Teknik Elektro dan Infomatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijeemcs.v2i1.310

Abstract

Waste management is increasingly critical due to the rising waste generated by community activities driven by a consumptive lifestyle. A key solution to this issue is the implementation of waste bank programs, though community participation and operational efficiency remain challenges, as seen with the Bangkitku Waste Bank in Jambi City. This study focuses on designing the user interface for the Bangkitku Waste Bank Information System using the design thinking method and evaluating the usability of the prototype. The design process followed the five stages of design thinking: empathize, define, ideate, prototype, and test, with data collected through interviews and observations. The analysis involved tools such as empathy maps, user personas, sitemaps, and user flows, with prototypes created using Figma. Usability testing was conducted with 10 participants, including administrators and customers, resulting in high usability scores—98 for administrators and 97 for customers. The majority of participants found the system easy to use, as indicated by responses on the Single Ease Question (SEQ) survey. The prototype met key usability criteria, improving both operational efficiency and community engagement in waste bank management. The findings demonstrate the system's potential to foster sustainable environmental practices and enhance the effectiveness of waste bank management.
Evaluasi Usabilitas Prototipe Sistem Bank Sampah Bangkitku : Pendekatan Gabungan Maze Testing dan SEQ Sopia Ranty; Muhammad Roqib; Reni Aryani; Zainil Abidin; Noneng Marthiawati
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5401

Abstract

Before an information system is implemented, usability evaluation is essential to ensure that the system is easy to learn, efficient to use, and aligned with user needs. This principle was applied to the prototype of the Bank Sampah Bangkitku Information System, a web-based platform developed to support waste bank operations in Jambi City. This study aimed to evaluate the usability level of the prototype by involving five administrators and five customers. Testing was conducted using Maze to assess learnability, efficiency, and error aspects, while the Single Ease Question (SEQ) questionnaire was employed to measure user satisfaction. The results showed a Maze Usability Score (MAUS) of 98 for administrators and 97 for customers, both falling into the “excellent” category. Most SEQ scores ranged between 6–7, indicating that users considered the system easy to use, efficient, and satisfactory. The evaluation also highlighted design strengths, including intuitive navigation, clear function labeling, and effective visual cues. With high usability scores, the prototype is proven feasible for real-world implementation as a digital solution to enhance waste bank management effectiveness and promote sustainable community participation.
Co-Authors Abidin, Zainil Aryani, Reni muhammad roqib Noneng Marthiawati Winny Laura