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All Journal EKONOMIKA45 Al-DYAS : Jurnal Inovasi dan Pengabdian kepada Masyarakat
Meza Putri Alfiana
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Economics, Econometrics & Finance Education Social Sciences Other

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Analisis Hambatan dan Bentuk Tanggung Jawab Dalam Proses Pengiriman Shopee Express Meza Putri Alfiana; Syuryatman Desri; Venia Dwi Ayu Sarahita; Cindy Putri Sabrina; Reza Mahera Chaniago
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 11 No. 2 (2024): Juni : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v11i2.2557

Abstract

Indonesia has experienced tremendous growth in terms of technological advancement, especially e-commerce. People now have more options to use expedition services thanks to the growth of e-commerce. One of the expedition services that is directly connected to Shopee is Shopee Express. However, Shopee Express is still widely complained about by customers regarding the obstacles to shipping goods. Therefore, Shopee Express needs to pay attention to the quality of services and responsibilities provided so as not to harm consumers. The purpose of this study is to analyze the obstacles and forms of responsibility in the Shopee Express delivery process. The research method used is the type of Empirical Legal research with a qualitative approach, with the hope of analyzing regulations, identifying, and adjusting them to conditions in the field. The results of this study indicate that the Shopee Express delivery procedure starts from inputting when the buyer checks out, the input step in sending the package by collecting complete data about the package from the buyer, such as the delivery address, package observation, until the package delivery process by the Shopee Express operational team to the buyer. Some of the obstacles faced by Shopee Express are delays in shipping goods, accumulation of consumer goods in the expedition warehouse, damage to goods referring to physical damage, loss of package contents. In order to overcome the obstacles in shipping goods/packages through Shopee Express, some solutions that can be implemented include providing regular rewards or cashback as incentives.
Pengaruh Kepemimpinan Islami dan Religiusitas terhadap Kinerja Karyawan Suryatman Desri; Erizal Nazaruddin; Salima Sindi Sabila; Meza Putri Alfiana
Al-DYAS Vol 2 No 3 (2023): Al-DYAS: Jurnal Inovasi dan Pengabdian kepada Masyarakat
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/aldyas.v2i3.1486

Abstract

The purpose of this research is to examine the effect of Islamic leadership and religiosity on employee performance in organizations. Transformational theory and Islamic work ethics are the theoretical foundations of this research. Previous studies have shown that Islamic leadership and individual religiosity have a positive effect on employee performance through factors such as job satisfaction, organizational commitment, and Islamic work ethics. This study uses secondary research methods by collecting relevant and publicly available data from previous studies. The data will then be processed using descriptive analysis techniques to provide an overview of the relationship between research variables. The results of the analysis show that Islamic leadership has an effect on employee performance, but religiosity has no significant effect on employee performance. This shows that leaders who apply the concept of Islamic leadership and pay attention to the spiritual aspects of their subordinates can positively influence their performance.
Co-Authors Cindy Putri Sabrina Nazaruddin, Erizal Reza Mahera Chaniago Salima Sindi Sabila Suryatman Desri Venia Dwi Ayu Sarahita