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Penerapan Strategi Promosi Kesehatan Rumah Sakit Melalui Pemberdayaan Pemberian Makanan Pendamping ASI Pada Baduta Stunting Prasetyorini, Anif; Kamilah, Alfi Najah; Ardhana, Aulia Putri
Jurnal Abdimas Jatibara Vol 2, No 2 (2024): Jatibara Vol.2 No.2 Februari 2024
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v2i2.1823

Abstract

The case of child stunting is one of the 6 goals in the global nutrition target which is to be completed by 2025 with the key indicator in the Sustainable Development Goal of Zero Hunger. Empowerment is the initial milestone in Hospital Health Promotion activities that can be implemented outside the building. Objectives to empower the provision of complementary breastfeeding to stunted mothers as a specific protection effort. The methods of outreach to the community around the hospital by providing pre-tests and post-tests to measure knowledge. The Results of the activity were carried out using two methods: presentation and evaluation. The first stage is the presentation and question and answer. The presentation goes through 4 activities: opening, introduction, implementation, and closing. The opening activity is carried out by explaining the purpose and objectives of the activity. The introduction stage is carried out by explaining the activities that will be carried out. Implementation activities are related to providing material to participants regarding the definition of Complementary Foods for Breast Milk, Types of Main Foods, Types of Snacks, Explanations about age categories, child development, texture of MP ASI, frequency of MP ASI, and quantity of MP ASI per portion, Things to pay attention to when cooking or the use of cooking utensils when making complementary food and then ending with a lid. The second stage is the evaluation stage, which shows an increase in the knowledge of stunting clown mothers, the participant quota is fulfilled and the material is delivered to the participants. Conclusions: There needs to be re-empowerment of stunting clown mothers.
Dampak Kegagalan Penanganan Komplain di Rumah Sakit Indonesia: Narative Literature Review Kamilah, Alfi Najah; Wulansari S., Risna; Hadiyahtullah, Imeldilyza Dhuhaika; Ramadhan, Mohammad Ilham; Djunawan, Achmad; kamilah, alfi
Jurnal Multidisiplin West Science Vol 4 No 07 (2025): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v4i07.2450

Abstract

Komplain pasien merupakan indikator penting mutu layanan kesehatan. Kajian ini bertujuan untuk membuktikan dan mengidentifikasi dampak dari kegagalan penanganan komplain terhadap mutu pelayanan rumah sakit di Indonesia. Metode yang digunakan adalah Narrative Review dengan penelusuran literatur melalui Google Scholar. Dari 16.500 artikel yang ditemukan, disaring menjadi 26 artikel berdasarkan tahun, judul, dan abstrak. Sebanyak 20 artikel dieksklusi karena duplikasi atau tidak relevan, sehingga tersisa 6 artikel jurnal nasional yang dianalisis. Hasil kajian menunjukkan bahwa seluruh artikel yang direview menyatakan adanya dampak negatif yang signifikan akibat kegagalan penanganan komplain. Dampak yang teridentifikasi meliputi penurunan kepuasan dan kepercayaan pasien, meningkatnya konflik antara pasien dan tenaga medis, penurunan citra serta reputasi rumah sakit, hingga meningkatnya risiko tuntutan hukum. Dampak tersebut diperoleh melalui analisis isi dan temuan empiris pada masing-masing artikel. Kajian ini dibatasi pada literatur yang terbit di Indonesia dan hanya fokus pada aspek dampak, tanpa membahas intervensi atau solusi. Hasil ini diharapkan menjadi dasar dalam upaya perbaikan sistem penanganan komplain di rumah sakit secara berkelanjutan.