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All Journal juremi: jurnal riset ekonomi Media Bina Ilmiah
Muhamad Hendri Prayegi
Unknown Affiliation
Humanities Economics, Econometrics & Finance Social Sciences Other

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PENGEMBANGAN SISTEM RESERVASI PAKET WISATA KHUSUS CAMPING GROUND DI WISATA ALAM GUNUNG JAE LOMBOK BARAT Muhamad Hendri Prayegi; I.A.Y.S.D Utami Pidada; Jumraidin
Juremi: Jurnal Riset Ekonomi Vol. 3 No. 6: Mei 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/juremi.v3i6.7691

Abstract

The purpose of this research is the development of a tour package reservation system, especially Camping Ground in Mount Jae natural attractions in making Camping Ground tour package reservations. West Nusa Tenggara. This study uses descriptive qualitative research methods, namely flexibility in collecting data and deep understanding, with the process of collecting data through observation, interviews, documentation. Primary data was obtained by semi-structured interviews obtained from several informants, namely Bumdes, Pokdarwis and Potential Tourists to find out the development of the Camping Ground tour package reservation system. Skunder data is obtained from various sources such as previous articles related to problems and documentation from photos and tour package flyers. So that the results of this study discuss the theme of the reservation system both customer service excellence, booking, and comfirm. With development through several online and offline media including twitter, instagram, facebook, linkedln, website, whatsapp, gmail, youtube, online travel agent (OTA) and travel agent partners. This research is very important to know and be a reference related to the development of the Camping Ground tour package reservation system in the natural attractions of Mount Jae West Lombok
PENGEMBANGAN STANDARD OPERATING PROCEDURE (SOP) DALAM MEDIA RESERVASI PAKET WISATA CAMPING GROUND DI WISATA ALAM GUNUNG JAE LOMBOK BARAT I.A.Y.S.D Utami Pidada; Muhamad Hendri Prayegi
Media Bina Ilmiah Vol. 19 No. 1: Agustus 2024
Publisher : LPSDI Bina Patria

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study is to contain broader service procedures or Standard Operating Procedures (SOP) related to tourism product reservation media, especially Camping Ground in Mount Jae natural tourism in making Camping Ground tour package reservations. West Nusa Tenggara. This research uses descriptive qualitative research methods, which are easier to collect data and deeper understanding, with the process of collecting data through interviews, observation, documentation and literature studies. Secondary data is obtained through various sources such as documentation from flyers, photos, tour packages and previous tickets related to problems in research. Primary data was obtained through structured interviews obtained from several informants, namely Pokdarwis, BUMDES, and Potential Tourists to develop Standard Operating Procedures (SOPs) on Camping Ground tour package reservation media. So that the results of this study discuss the stages of service and Standard Operating Procedure (SOP) in the Camping Ground tour package reservation media through several offline media including direct reservations, by telephone, reservations with travel agent partners, transportation companies and online media including through social media and online travel agents (OTA). This research is very important to know about the development of Standard Operating Procedure (SOP) in the reservation media of Camping Ground tour packages in the natural attractions of Mount Jae West Lombok
Co-Authors I.A.Y.S.D Utami Pidada Jumraidin Jumraidin