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All Journal PERSPEKTIF Jurnal Pengabdian Masyarakat Bangsa
Pratiwi, Dina Ayu
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Peran Relawan Pajak dalam Meningkatkan Kepatuhan Wajib Pajak Melalui Edukasi Pengetahuan Pajak dan Sanksi Perpajakan di KPP Demak Hakimatunnisa, Aisyah; Izzah, Syifa’atul; Fatonah, Fatonah; Pratiwi, Dina Ayu; Saadah, Naili
Jurnal Pengabdian Masyarakat Bangsa Vol. 3 No. 3 (2025): Mei
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v3i3.2260

Abstract

Kepatuhan wajib pajak merupakan elemen fundamental dalam mendukung penerimaan negara. Namun, masih banyak masyarakat yang belum memahami kewajiban perpajakannya, baik karena keterbatasan akses informasi maupun rendahnya literasi pajak. Pengabdian ini bertujuan untuk meningkatkan kepatuhan pajak melalui keterlibatan relawan pajak dalam menyampaikan edukasi mengenai pentingnya pajak, kewajiban wajib pajak, serta sanksi yang berlaku jika tidak patuh. Program ini dilaksanakan pada kelompok pelaku UMKM dan masyarakat umum di Surabaya Timur. Hasil kegiatan menunjukkan adanya peningkatan signifikan dalam pemahaman dan kesadaran pajak masyarakat. Edukasi oleh relawan terbukti menjadi pendekatan efektif yang memperkuat hubungan antara otoritas pajak dan masyarakat.
Collaborative Governance in the Unified One-Stop Administration System (Samsat) Based on Digitalization in South Sumatra Pratiwi, Dina Ayu; Sobri, Kgs M.; Sriati, Sriati; Putra, Raniasa
PERSPEKTIF Vol. 13 No. 3 (2024): PERSPEKTIF July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v13i3.11601

Abstract

This study delves into the implementation of Collaborative Governance within the Digitalization-Based One-Stop Integrated Administration System (Samsat) in South Sumatra. It delves into the context of modernizing governmental services through digitalization and the hurdles encountered in achieving collaborative governance within this framework. The research inquiries delve into the efficacy of collaborative governance mechanisms in enhancing service provision and engaging stakeholders within the Samsat system. Employing a mixed-method approach, the study scrutinizes both quantitative data on service performance metrics and qualitative data garnered from interviews and observations. The findings reveal notable enhancements in service efficacy and stakeholder involvement attributed to collaborative governance practices. Nonetheless, challenges such as technological infrastructure constraints and institutional opposition are also highlighted. The study concludes by underscoring the significance of adaptive governance frameworks and stakeholder participation in upholding efficient digitalized administrative systems like Samsat.
Co-Authors Fatonah Fatonah Hakimatunnisa, Aisyah Izzah, Syifa’atul Raniasa Putra Saadah, Naili Sobri, Kgs M. Sriati Sriati, Sriati