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All Journal Window of Health : Jurnal Kesehatan Abdimas Polsaka: Jurnal Pengabdian Masyarakat
Norma Lalla, Nursyamsi
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Health Professions Medicine & Pharmacology Nursing Public Health

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Patient Satisfaction with Public Health Nursing Services Suprapto, Suprapto; Norma Lalla, Nursyamsi; Arda, Darmi
Window of Health : Jurnal Kesehatan Vol 6 No 3 (Juli 2023)
Publisher : Fakultas Kesehatan Masyarakat Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/woh.vi.437

Abstract

Development efforts in public health are the availability of excellent health services. Public health nurses must have competence, knowledge, skills, and attitudes to realize excellent service. This study aims to determine patient satisfaction with public health nurse services. This type of research uses quantitative research with a cross-sectional study approach, which seeks to analyze variables in accordance with the research objectives, namely patient satisfaction with public health nurse services. The population in this study was all nurses, and it was contained in a structure of 35 people. The sampling technique in this study used the total sampling technique with a sample of 35 respondents. The data analysis method uses bivariate with the chi-square test. The results of the statistical tests showed competence with a p-value of 0.491, work ethics: 0.000, and work discipline 0.046. The conclusion is that patient satisfaction is influenced by ethics and work discipline in providing health services, and patient satisfaction is not influenced by competency certificates. It is recommended that nurses have the ability to implement their skills and knowledge to create excellent health services for patients.
Pemberdayaan Masyarakat dalam Upaya Pencegahan Penyakit Tuberculosis Paru Norma Lalla, Nursyamsi; Arda, Darmi
Journal Pengabdian Masyarakat Politeknik Sandi Karsa Vol 1 No 1 (2022): Abdimas Polsaka
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat,Politeknik Sandi Karsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (160.076 KB) | DOI: 10.35816/abdimaspolsaka.v1i1.6

Abstract

Tujuan: Mengetahui pengetahuan dalam upaya pencegahan penyakit tuberculosis di masyarakat. Metode: Metode yang digunakan meliputi tahapan kegiatan ini terdiri dari tahap persiapan, pelaksanaan, dan evaluasi. Tahap persiapan meliputi identifikasi masalah yang dilakukan dengan teknik wawancara dan observasi, penyiapan materi oleh fasilitator, dan persiapan media edukasi berupa poster bergambar. Tahapan pelaksanaan meliputi penyampaian materi edukasi tentang upaya pencegahan penyakit tuberculosis. Hasil: Post test menunjukkan pengetahuan peserta 74,48% sebelum diberikan edukasi, setelah dilakukan edukasi meningkat pengetahuanya menjadi 86,49%. Kesimpulan: Bahwa ada peningkatan pengetahuan mayarakat terhadap upaya pencegahan penyakit tuberculosis. Edukasi terbukti efektif memberikan dampak kepada masyarakat berupa pengetahuan tentang masalah kesehatan masyarakat.
Co-Authors Arda, Darmi Suprapto Suprapto