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All Journal Jurnal Ilmiah Rehabilitasi Sosial (Rehsos) Peksos: Jurnal Ilmiah Pekerjaan Sosial
Wibawa, Catur Hery
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Social Sciences

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A PELAYANAN SOSIAL BAGI ORANG DENGAN KEDISABILITASAN DI ROEMAH DIFABEL KOTA SEMARANG Marwanti, Theresia Martina; Wibawa, Catur Hery; Brameswary, Hendrasty Candrika
Peksos: Jurnal Ilmiah Pekerjaan Sosial Vol 23 No 1 (2024): PEKSOS
Publisher : Politeknik Kesejahteraan Sosial Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31595/peksos.v23i1.1116

Abstract

Empowering people with disabilities as a form of social work is rarely discussed from a social worker's perspective, giving rise to bias. Discussion of empowering people with disabilities is limited to certain segmentations and does not yet present the main goal of empowerment, namely social welfare. This study will further explore the empowerment of disabled people carried out by Roemah Difabel in Semarang City using the perspective of social workers. Data was collected using participant observation and semi-structured interviews. The results of the research show that Roemah Difabel in Semarang City has fulfilled the construction of the value of empowering disabled people for social welfare, namely in the form of restoring family life, helping overcome problems, increasing abilities, and facilitating access. Some of the empowerment activities carried out include education, skill improvement, advocacy, and ease of information dissemination. Meanwhile, there are several weaknesses in the empowerment of disabled people by Roemah Difabel. Some of these weaknesses are the lack of facilities to support the activity process at Roemah Difabel, the small number of volunteers compared to the number of disabled people who are members at Roemah Difabel, and the lack of human resources for volunteers to support activities at Roemah Difabel.
Komunikasi Asertif Penyandang Disabilitas Fisik di Pusat Pelayanan Sosial Griya Harapan Difabel Dinas Sosial Provinsi Jawa Barat Pribowo; Fadilah, Naila; Wibawa, Catur Hery
Jurnal Ilmiah Rehabilitasi Sosial (Rehsos) Vol 7 No 2 (2025): REHSOS (In Press)
Publisher : Politeknik Kesejahteraan Sosial (Poltekesos) Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31595/rehsos.v7i2.1610

Abstract

Persons with disabilities represent a significant minority group that often faces barriers in interaction and full participation in society. This study aims to describe assertive communication among persons with physical disabilities at the Griya Harapan Difabel Social Service Center. The focus includes seven aspects: expressing opinions, giving and receiving positive and negative feedback, assertively refusing requests, making non-controlling requests, managing confrontation constructively, and nonverbal behavior. A qualitative descriptive approach was used, involving five informants: three service users, one social worker, and one dormitory supervisor. Data were collected through in-depth interviews, observation, and documentation. The results show that persons with physical disabilities tend to express opinions only in safe and familiar situations, openly receive praise through positive expressions, and accept criticism well when delivered politely. Refusals are conveyed directly and briefly, usually when strong reasons exist. Requests for assistance are commonly related to physical limitations. In conflict situations, they tend to avoid confrontation and suppress emotions. Nonverbal behavior reflects a closed communication style, particularly in formal settings or with unfamiliar individuals. Overall, assertive communication skills among persons with physical disabilities have not yet developed optimally and consistently. Factors such as low self-confidence, social atmosphere, and the closeness of relationships influence their communication patterns. Therefore, ongoing support and training are necessary to foster courage, assertiveness, and stability in both verbal and nonverbal communication.
Co-Authors Brameswary, Hendrasty Candrika Fadilah, Naila Marwanti, Theresia Martina Pribowo