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All Journal RABIT: Jurnal Teknologi dan Sistem Informasi Univrab Jurnal Ilmiah Media Sisfo JUSTIFY : Jurnal Sistem Informasi Ibrahimy Journal of Computer Science Contributions (Jucosco)
Amanda, Aliza Fatha
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Computer Science & IT Engineering

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EVALUASI APLIKASI MOBILE DESAIN MENGGUNAKAN METODE NIELSEN’S ATTRIBUTES OF USABILITY Hulliya, Khadijah; Amanda, Aliza Fatha
Rabit : Jurnal Teknologi dan Sistem Informasi Univrab Vol 9 No 2 (2024): Juli
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/rabit.v9i2.4769

Abstract

To achieve good software standards, software quality testing is required, including usability. One of the factors that determine software quality is ease of use. In this study, the authors conducted research on the Canva application. This application has been downloaded 100 million times by users on Google Playstore. In this study, the authors used the usability testing method. The data used in this study were obtained through questionnaires and literature studies. The purpose of this research is to find out the results of the usability evaluation of the Canva application. Data was obtained through literature research and Nielsen's questionnaire on usability features. The use of Nielsen's Usability Attributes questionnaire method, which has five indicators: Learnability (easy to learn), Efficiency (efficient), Memorability (easy to remember), Errors (failure), and Satisfaction (satisfaction), the purpose of this study is to determine the results of usability evaluation on the Canva application. Testing with the NAU method gives an average result of 4.02 (Agree) from a rating scale of 5 (Strongly Agree). That is, users agree that the function runs well.
Penerapan Metode Rapid Application Development (RAD) dalam Pelatihan Pembuatan Aplikasi Sederhana Amanda, Aliza Fatha; Afrizal, Muhammad Fahri; Sugiarti, Yuni
Journal Of Computer Science Contributions (JUCOSCO) Vol. 4 No. 2 (2024): Juli 2024
Publisher : Lembaga Penelitian, Pengabdian kepada Masyarakat dan Publikasi Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31599/wsyswf85

Abstract

Efficient and effective software development is becoming increasingly important in today's digital age. The purpose of this paper is to assess the success of RAD implementation by taking into account the advantages and disadvantages, challenges faced, and how to make RAD implementation run effectively. The method used in this writing is a literature study. From the results obtained, it can be concluded that in the implementation of the RAD method, it is necessary to pay attention to what projects are being run, whether human resources are sufficient, and what applications are developed. This needs to be done because RAD is not a suitable method for all types of applications, especially new applications. The use of the right tools is highly recommended to support rapid development. The success of RAD is highly dependent on the project context and the capabilities of the development team, and further research is needed to evaluate the effectiveness of RAD in different types of software projects.
Implementasi Metode Extract, Transform, Load (ETL) untuk Visualisasi Data Penjualan Café Menggunakan Google Looker Studio Amanda, Aliza Fatha; Waspodo, Bayu
Jurnal Ilmiah Media Sisfo Vol 19 No 2 (2025): Jurnal Ilmiah Media Sisfo
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33998/mediasisfo.2025.19.2.2547

Abstract

Café Durian Woke is a culinary business that focuses on selling various foods and beverages made from durian. The problem faced is that sales reports on the Olsera cashier system are still presented in tabular form, making it difficult for management to understand sales trends and make strategic evaluations and decisions. This study aims to develop sales data visualization for Café Durian Woke using Google Looker Studio tools with an Extract, Transform, Load (ETL) approach. The ETL method is used to extract transaction data, clean and transform the data using Microsoft Excel, and then load the results into Looker Studio for interactive visualization. The results of the study show that the developed dashboard is capable of displaying important information such as product sales trends, customer categories, and purchasing methods, where dine-in transactions dominate 93.3% of total sales. This visualization helps management identify superior products, understand customer behavior, and support faster, data-driven decision making.
Literature Review: Pengaruh Customer Relationship Management (CRM) terhadap Kepuasan dan Loyalitas Amanda, Aliza Fatha; Afrizal, Muhammad Fahri; Aurta, Abimanyu Deko
JUSTIFY : Jurnal Sistem Informasi Ibrahimy Vol. 4 No. 1 (2025): JUSTIFY : Jurnal Sistem Informasi Ibrahimy
Publisher : Fakultas Sains dan Teknologi, Universitas Ibrahimy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35316/justify.v4i1.7787

Abstract

Penelitian ini bertujuan untuk mengkaji secara mendalam peran Customer Relationship Management (CRM) dalam membentuk kepuasan dan loyalitas pelanggan pada industri kafe dan restoran. Menggunakan pendekatan systematic literature review (SLR), studi ini menganalisis enam artikel ilmiah yang relevan guna mengidentifikasi dimensi CRM yang paling berpengaruh serta mengevaluasi kontribusi variabel perantara, seperti kepuasan dan kepercayaan pelanggan, dalam menjembatani hubungan antara CRM dan loyalitas. Temuan dari kajian ini menunjukkan bahwa implementasi CRM secara umum memberikan kontribusi positif terhadap loyalitas pelanggan. Beberapa dimensi utama CRM, seperti customer knowledge, customer engagement, proses bisnis yang efisien, serta pemanfaatan teknologi informasi, terbukti memainkan peran penting dalam membangun loyalitas pelanggan, terutama ketika didukung oleh tingkat kepercayaan dan keterlibatan emosional yang tinggi dari pelanggan. Berdasarkan analisis yang dilakukan, penelitian ini menyimpulkan bahwa keberhasilan penerapan CRM tidak hanya bergantung pada sistem yang digunakan, tetapi juga pada bagaimana strategi tersebut mampu menciptakan interaksi yang bernilai, pelayanan yang konsisten, serta membangun kedekatan emosional antara pelanggan dan merek. Oleh karena itu, strategi CRM yang terintegrasi dengan pendekatan berbasis pengalaman dan kepercayaan sangat diperlukan untuk menciptakan loyalitas pelanggan yang berkelanjutan di sektor kafe dan restoran.
Co-Authors Afrizal, Muhammad Fahri Aurta, Abimanyu Deko Bayu Waspodo Hulliya, Khadijah Yuni Sugiarti, Yuni