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All Journal SEIKO : Journal of Management & Business Dinasti International Journal of Education Management and Social Science Quantitative Economics and Management Studies
Wulandari, Rosanna
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Mathematics Social Sciences

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A Literature Review on Fintech Innovations: Examining the Evolution, Impact, and Challenges Wulandari, Rosanna; Susilowati, Ervan; Safitri, Niken; Ikhsan, Muhammad
SEIKO : Journal of Management & Business Vol 6, No 2.1 (2023)
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i2.5236

Abstract

Studi ini mengeksplorasi tantangan yang dihadapi oleh industri fintech di Indonesia. Meskipun mengalami pertumbuhan signifikan dan menawarkan peluang bagi inklusi keuangan dan perkembangan ekonomi, beberapa hambatan harus diatasi untuk mengungkapkan potensi penuhnya. Keterbatasan inklusi keuangan menghambat akses ke layanan keuangan, sehingga perusahaan fintech harus membangun kepercayaan dan kesadaran di kalangan populasi yang kurang dilayani. Keamanan siber dan privasi data membutuhkan langkah-langkah keamanan yang kuat. Kerja sama dengan lembaga keuangan tradisional sangat penting untuk meningkatkan infrastruktur pembayaran. Perolehan dan retensi bakat menimbulkan tantangan berkelanjutan dalam lanskap persaingan. Namun, regulasi yang mendukung dan inisiatif pemerintah menciptakan peluang bagi perusahaan fintech untuk berkembang. Dengan mengatasi tantangan ini secara efektif dan menyediakan solusi berorientasi pelanggan, fintech dapat mendorong inklusi keuangan dan berkontribusi pada pertumbuhan ekonomi Indonesia. Kata Kunci: Fintech, Evolusi, Dampak, Tantangan, Indonesia
Agile Leadership and Knowledge Sharing In Improving Lecturer Performance Ruswandi, Wawan; Wulandari, Rosanna; Resmanasari, Dewi; Riswandi, Riki; Mulya Rizki Anugrah, Ce
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 6 (2024): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i6.2992

Abstract

This research aims to investigate the role of Agile Leadership and knowledge-sharing practices on lecturer performance in higher education institutions. The quantitative method of multiple regression analysis was used to collect and analyze data from questionnaires distributed to lecturers at Linggabuana PGRI Sukabumi University, with a sample of 72 permanent foundation lecturers. The results of the analysis show that Agile Leadership and knowledge sharing simultaneously have a tremendous influence on lecturer performance. Agile Leadership makes an extraordinarily positive contribution to lecturer performance while knowledge-sharing practices also have a positive and extraordinary impact. These findings emphasize the importance of implementing Agile Leadership principles and encouraging knowledge-sharing practices as a strategy to improve lecturer performance in higher education environments. The practical implication of these findings is the need for educational institutions to develop a culture of responsive leadership and encourage collaboration and exchange of knowledge between lecturers to increase the effectiveness of teaching, research, and community service.  
Supporting Factors of Digital Marketing and Customer Relationship Management and Their Role in Developing the Champion UMKM Model in West Java: Literature Review Wulandari, Rosanna; Nugroho, Arissetyanto; Derriawan, Derriawan
Quantitative Economics and Management Studies Vol. 6 No. 2 (2025)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems3951

Abstract

This study aims to identify the supporting factors in implementing Digital Marketing(DM) and Customer Relationship Management(CRM) and to examine their role in developing the Champion MSME model in West Java. Amidst tight digital competition, many MSMEs have not fully leveraged the use of digital technology, particularly in building strong customer relationships and expanding their market share. The method employed is a Systematic Literature Review(SLR) using the PRISMA 2020 guidelines, which involves articles published between 2015 and 2025 and indexed in Scopus, Web of Science, Copernicus, Sinta, and Garuda. The results of the study show that the success of digital marketing (DM) and CRM depends on the level of digital literacy, technological infrastructure support, personal interaction, and efficient customer data management. Both strategies play a role in increasing Customer Satisfaction(CS), Customer Engagement(CE), and Customer Loyalty(CL), which then contribute positively to MSME performance. In addition, the Soft System Methodology (SSM) approach is used to design a contextual Champion MSME development model that involves the participation of stakeholders. These findings are expected to be the basis for an effective strategy for developing sustainable MSME digitalization.
Co-Authors Arissetyanto Nugroho Derriawan Derriawan, Derriawan Muhammad Ikhsan Mulya Rizki Anugrah, Ce Niken Safitri Resmanasari, Dewi Riswandi, Riki Ruswandi, Wawan Susilowati, Ervan