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All Journal Jurnal Siasat Bisnis Management Studies and Entrepreneurship Journal (MSEJ)
Zulganef , Zulganef
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Decision Sciences, Operations Research & Management Social Sciences

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Reliving the moments: Exploring tourists’ staycation experience through S-O-R framework Pratminingsih, Sri Astuti; Zulganef , Zulganef; Purwaningdyah, Sri Wiludjeng Sunu
Jurnal Siasat Bisnis VOL 28, NO 2 (2024)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jsb.vol28.iss2.art6

Abstract

Purpose – The purpose of this study is to understand what influences tourists’ travel experience sharing and intention to re-staycation. S-O-R framework is used to examine how social influence affects perceived enjoyment, while subsequently sharing their staycation experience and intention to re-staycation. Design/methodology/approach – 325 generation Z millennials who have experienced staycation and share it to their social media are chosen using purposive sampling. The data obtained is processed using Structural Equation Modeling with AMOS.Findings – The findings of this study indicate that social influence affects tourists’ perceived enjoyment on staycation trip, which then leads to staycation experience sharing and tourists’ intention to re-staycation. Experience sharing mediates the influence of perceived enjoyment on staycation trip towards intention to re-staycation. Review credibility and gender differences moderate the relationships between variables.Research limitations/implications – This study has not yet look at the post-travel or staycation phase of tourists, thus further study is needed regarding post-travel evaluation. It also only uses variables that focus on tourists' perspectives regarding their travel experiences and sharing activities on social media.Practical implications – Service providers must pay attention to improving the atmosphere not only in terms of physical attributes but also related to the service products available in the hotel so that it can attract the intention to visit again. Offering accommodation experiences can enable potential tourists to return to the destination.Originality/value – Through the SOR framework, this study show how social influence can be a stimulus for individuals in perceiving enjoyment during their trip, leading them to show a behavioral response of sharing their staycation experience and have intention to go back to relive the moments.
The Strategic Role Of Job Satisfaction In Improving Employee Performance Through Strengthening Motivation (A Study Of Private Banking In Bandung City Azis, Abdul; Zulganef , Zulganef
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 7 No. 2 (2026): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v7i2.9479

Abstract

This study aims to analyze the influence of work motivation on employee performance with job satisfaction as a mediating variable among frontliners at Bank OCBC NISP in Bandung. The background of this study is based on the fluctuations in frontliner performance in achieving monthly targets, which indicates the importance of internal factors such as motivation and job satisfaction in supporting the achievement of optimal performance. This study uses a quantitative method with an explanatory research approach. A sample of 141 respondents was selected proportionally from a population of 218 frontliners. The data analysis technique used is path analysis with the help of SPSS software. The results show that work motivation has a positive and significant effect on employee job satisfaction and performance. Job satisfaction also has a significant effect on performance. The Sobel test shows that job satisfaction significantly mediates the relationship between motivation and employee performance. These findings indicate that increasing work motivation, both through financial and non-financial incentives, must be accompanied by the creation of a supportive work environment to achieve optimal levels of satisfaction and performance. This study provides practical implications for banking management in designing strategies to increase employee productivity through motivational approaches and job satisfaction.
Work-Life Balance Sebagai Strategi Retensi Dengan Analisis Mediasi Kepuasan Kerja Dalam Konteks Industri Jasa Anwar, Muhammad Faisal; Zulganef , Zulganef
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 7 No. 2 (2026): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v7i2.9483

Abstract

This study aims to analyze the effect of work-life balance on employee retention with job satisfaction as a mediating variable at PT Trans Dana Profitri. The background of this study is the phenomenon of increasing employee turnover in recent years, indicating a serious challenge in retaining the workforce. Work-life balance is considered an important factor that can increase employee loyalty, however, the results of previous studies still show different findings, so job satisfaction is included as a mediating variable to explain the relationship more comprehensively. The study used a quantitative approach with a survey method and an explanatory design. The research sample of 125 respondents was determined using the Slovin formula from a total population of 182 employees. The data collection instrument was a questionnaire with a five-point Likert scale, which covered the dimensions of work-life balance, job satisfaction, and employee retention. Data were analyzed using path analysis with partial and simultaneous tests, as well as the Sobel test to examine the mediating role. The results showed that work-life balance had a positive and significant effect on job satisfaction and retention. Job satisfaction also had a significant effect on retention and was proven to partially mediate the relationship between work-life balance and retention. This research confirms that effective retention strategies need to combine work-life balance policies with efforts to increase job satisfaction through career development, task variety, and organizational support.
Co-Authors Abdul Azis Anwar, Muhammad Faisal Febrianti, R. Adjeng Mariana Mariana Rachmawati Pratminingsih, Sri Astuti Purwaningdyah, Sri Wiludjeng Sunu